AMBER KUO
Antelope,CA
Summary
7+ years of customer service experience and communication skills. Uphold high standards, strive to exceed all deadlines and ensure goals be met. Ability to be organize, adapt to changes and work with little to no supervision. Proficient in using all Microsoft Office Programs (I.e. excel, word, PowerPoint). Capable of maintaining a professional attitude when receiving and giving feedbacks.
Overview
12
12
years of professional experience
Work History
Accounting Specialist/Receptionist
Vacuum Process Engineering, Inc
07.2021 - Current
- Input financial data and produced reports using JobBoss.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Receive Associate/PIT Ambassador
SMF 1
10.2017 - 07.2021
- Facilitate training for Order Picker, Turret, Electric Pallet Jack, Center Rider, and Fork Lift Class/Practical
- Conduct Audits for new drivers, focusing on Safety aspects and safe driving behaviors
- Certified to drive Turret, Order Picker, Forklift, Center Rider, Electric Pallet Jack, and Clamp
- Trained in all floor load aspects (water spider, palletizer and off load)
- Experienced in RSR: efficient in picking orders and stowing pallets
- Manage and transports workload in pallet staging areas
- Able to maintain a 240 picking rate in RSR
- Efficiently log data in regards to all different types of PIT Equipment.
Meat lead
Smart& Final
07.2015 - 10.2017
- Manage and maintain meat supply in accordance with customer needs
- Organize meat in order of expiration dates (First In First Out)
- Uphold the highest quality to ensure all meat are sold in a timely manner
- Double checks to ensure meat quality matches price
- Document all meat waste and damages
- Maintain a clean work area per Health and Safety standards
- Trained associates in meat lead responsibilities
- Excellent in cash handling and cash management.
Crew member
McDonalds
10.2012 - 11.2014
- Trained crew member on cashier enhancing on taking orders and safety
- Proficient in sustaining a sanitary and well-stocked work area
- Multi-task effectively while exceeding customer orders in both drive thru and lobby
- Delegate tasks to other crew members to meet closing time
- Taught crew members closing tasks and time management.
Education
High School Diploma -
Antelope High School
Antelope, CA05.2013
Skills
- MS Office
- Administrative Support
- Data Entry
- Attention to Detail
- Customer Service
- Payroll Administration
- Statement reviewing
- Microsoft Excel
- Accounts Payable and Receivable
- Financial Statements
- Payroll Processing
- Invoicing and Billing
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
Accounting Specialist/Receptionist
Vacuum Process Engineering, Inc
07.2021 - Current
Receive Associate/PIT Ambassador
SMF 1
10.2017 - 07.2021
Meat lead
Smart& Final
07.2015 - 10.2017
Crew member
McDonalds
10.2012 - 11.2014
High School Diploma -
Antelope High School
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