Amber Lacey
Cottonwood,CA
Summary
Driven and resourceful professional with experience at Evergreen Elementary School, adept in time management and fostering collaborative teamwork and connection. Demonstrated ability to maintain composure under pressure, enhancing customer service at Bel-Air Grocery Store. Excels in creating nurturing environments and streamlining operations, showcasing a positive attitude and attention to detail.
Reliable and compassionate with natural ability to connect with and support others. Possesses foundational knowledge of customer service, coupled with strong communication and organizational skills. Committed to making positive impact through attentive and dedicated support.
Overview
21
21
years of professional experience
Work History
Aide/Yard Worker
Evergreen Elementary School
08.2015 - Current
- Support children's development by encouraging teamwork and understanding of others.
- Observe and monitor children's activities.
- Support teacher in the classroom with learning groups and behaviors.
- Assist with lessons and preparation.
- Monitors students in class and non-classroom time.
- Helps maintain a safe and healthy nurturing environment for children.
- Helps keep the learning environment in the classroom and non classroom clean and orderly.
Customer Service
Bel-Air Grocery Store
03.2004 - 06.2010
- Exercised composure under pressure and in escalated customer service scenarios.
- Provided customers with exceptional service and attention.
- Worked in a busy office with efficiency in multitasking. Including but not limited to answering phones, ringing up customers, money orders, paying bills, postal related items to ship.
- I learned how to do the opening books for the store and get the registers and paper work from the previous day done.
- I would close the office and bring in registers to close for the night, balance tills, balance nightly reports and lock up.
Education
Certificate - Office Administration Health Information Managemen
Shasta College
Redding CA12-2014
Associate of Science - General
Yuba College
Marysville, CA06-2006
Skills
- Time management
- Patient
- Good work Ethic
- Attention to detail
- Eager to learn new skills
- Collaborative teamwork
- Clear communication
- Task prioritization
- Office equipment operation
- Resourceful
- Positive attitude
Timeline
Aide/Yard Worker
Evergreen Elementary School
08.2015 - Current
Customer Service
Bel-Air Grocery Store
03.2004 - 06.2010
Certificate - Office Administration Health Information Managemen
Shasta College
Associate of Science - General
Yuba College
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