Amber La’Cour

• Aided in the completion of essential daily living activities.
• Provided companionship and emotional support to elderly clients.
• Maintained a clean, safe environment for clients in their homes.
• Transported clients to medical appointments and social events.
• Monitored medication schedules and administered medications as needed.
• Provided assistance with mobility issues including walking and transfers from bed to wheelchair and chair.
• Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.

Ralph's E-Commerce Specialist- Current

• Developed and implemented an effective e-commerce strategy to increase online sales.
• Managed customer service inquiries through multiple channels including email, chat, and phone.
• Optimized product listings on various e-commerce platforms for maximum visibility and engagement.
• Created, managed and automated orders and invoices using order management and invoicing software.
• Provided ongoing support for customers using the e-commerce platform.
• Delivered e-mail confirmation of completed transactions and shipment.
• Resolved customer concerns and answered questions quickly to maximize satisfaction.
• Received and processed payments from customers using electronic transaction services.