Amber Larson
Eau Claire
Summary
Driven, detail-oriented, and leadership-focused sales compensation professional with a strong strategic mindset and exceptional analytical skills. Possessing a keen sense of business acumen, this candidate brings extensive experience in SaaS sales commission management, including the development, management, and administration of sales commission programs, data analytics, operations, and continuous improvement. They excel at managing multiple priorities and thrive in high-paced environments, consistently delivering exceptional customer service.
Overview
10
10
years of professional experience
Work History
Global Sales Compensation Operations, Supervisor
Jamf
07.2022 - Current
- Partner with Sales Leadership to align business goals, objectives, and sales strategies to SaaS Sales Compensation Plans, Programs, and Targets.
- Partner with stakeholders including Global Revenue Directors, Quota Leaders, and Revenue Operations in semi-annual quota planning, operations, and coordination of sales compensation components and ad hoc data analysis requests.
- Partner with Sales Operations team to analyze Salesforce data for sales forecasting, sales performance metrics, and employee performance analysis.
- Responsible for monthly commission accrual, sales compensation plan distribution, audit requests and compliance controls (SOX and ASC 606.)
- Manage and develop Sales Compensation Analyst team responsible for day-to-day commission administration, data analysis, and commission disputes while maintaining operational excellence at a 99.5% accuracy rate.
- Manage end to end variable compensation processes for 900+ global employees including all HR changes, Compensation Management Software set up and management, employee validation, monthly calculation and payment validation, payroll submission, and accounting reconciliation including but not limited to in period quota and commission changes.
- Bi-Monthly commission review and validation of commission calculations, accruals, operations, and payroll files to maintain compliance.
- Drive continuous improvement through revamped processes and procedures by increasing communication, documentation, and resources for new and established global Jamfs.
- Consolidated compensation plans resulting in a 78% reduction creating team efficiencies.
- Deliver on-time or early payroll files bi-monthly for the past 4.5 years with 100% success rate.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Sales Compensation Administrator II
Jamf
06.2020 - 07.2022
- Processed monthly commissions for 900+ global employees while maintaining large, complex data sets in a highly accurate manner.
- Mentored and trained sales comp operations team members to ensure accurate payments to global revenue employees.
- Complete understanding/knowledge of 41+ current commission plans at Jamf.
- End to end ownership of Jamf’s global spiff program including compiling, approval, documentation, processing, payment, and tracking for FP&A.
- Generated quarterly sales achievement reports and ad-hoc analysis.
- Mentored 2 mentees with the Women at Jamf Mentorship Program.
- Founder and Co-Chair of Families at Jamf Employee Resource Group.
- Promoted within 12 months for outstanding performance, exceeding expectations, and high company engagement.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Category Advisor
PPG Industries
10.2016 - 06.2020
- Compile and analyze sales and comp data for monthly, quarterly, and yearly sales comp.
- Audit and research data inconsistencies to accurately report employee sales compensation.
- Prepare monthly and yearly sales compensation plans and goals for sales representatives.
- Partner with HR Payroll Analyst to provide and validate sales compensation bonuses.
- Drive continuous improvements within category, customer operations, and field sales team’s complex processes, resulting in 70% reduction in fines.
- Manage vendor communication and category relationship at all levels by influencing without authority as first point of contact for customer and internal cross-functional teams.
- Analyze data utilizing data analysis tools such as Microsoft Excel and Power BI.
- Build and maintain strong cross-functional relationships with marketing, sales, finance, supply chain, and customer service through constant, open communication.
- Create and analyze weekly/monthly sales reports for internal and external customers.
- Assist in developing creative solutions to business challenges by strategizing, recommending, and selling-in large volume buys.
Customer Operations Specialist
General Mills, Inc
02.2015 - 10.2016
- Sales and order support for Target, Amazon, DG, Aldi, Walgreens and Firesale accounts.
- Worked closely with customer to ensure successful operations resulting in increased sales.
- Maximized efficiencies of orders, ops and AR while providing exceptional customer service.
- Maintained accurate records of customer interactions and transactions for reference.
Customer Accounts Receivable Specialist
General Mills, Inc
02.2015 - 02.2016
- Managed accounts receivable and financial components for various customers.
- Identified root cause and analyzed information to create solutions that reconciles deductions in a timely manner.
- Implemented process improvements reducing sales, trade, and accounts receivable workload resulting in savings of 2 hours per debit.
- Maximized efficiencies in payment processes, decrease deductions, and decrease aging items on multiple accounts.
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
Education
Bachelor of Science - Human Resource Management
St Mary’s University
Minneapolis, MN01.2013
Associate of Applied Science - Supervisory Management
Chippewa Valley Technical College
Eau Claire, WI01.2006
Skills
- Collaborator
- Proactive
- Adaptable
- MS Office Suite
- Salesforce
- Workday
- Spiff, Inc (ICM tool)
- Decision-making
- Complex Problem-solving
- Process improvement
- Operations management
- Relationship building
- Data analytics
- Verbal and written communication
- Attention to detail
- Processes and procedures
Timeline
Global Sales Compensation Operations, Supervisor
Jamf
07.2022 - Current
Sales Compensation Administrator II
Jamf
06.2020 - 07.2022
Category Advisor
PPG Industries
10.2016 - 06.2020
Customer Operations Specialist
General Mills, Inc
02.2015 - 10.2016
Customer Accounts Receivable Specialist
General Mills, Inc
02.2015 - 02.2016
Associate of Applied Science - Supervisory Management
Chippewa Valley Technical College
Bachelor of Science - Human Resource Management
St Mary’s University
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