Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Lear

Atlanta,GA

Summary

Full-time position sought that leverages strong interpersonal, time management, and problem-solving skills. Experienced in distribution and supply management with a proven ability to identify and resolve issues proactively, ensuring seamless operations. Quick learner with advanced proficiency in database and word processing software, contributing to enhanced productivity.

Overview

8
8
years of professional experience

Work History

Operations Receiving Coordinator

Harry And David
College Park, GA
01.2022 - 04.2022
  • Pack, seal, and label products for shipping using hand tools and power tools.
  • Prepare work documents, including work orders and bills of lading, for material routing.
  • Examine shipment contents and compare with records to ensure accuracy.
  • Compute shipping charges and storage costs using computers.
  • Coordinate delivery and assembly of supplies to optimize material flow.

Production Line Lead

Harry And David
College Park, GA
10.2021 - 01.2022
  • Conducted quality checks on products and materials to ensure compliance with standards.
  • Packaged finished products for shipment, ensuring accuracy in orders.
  • Performed daily inspections and maintenance on machinery and tools used in assembly.
  • Supervised assemblers while training employees on operational procedures.
  • Maintained cleanliness of work areas to promote safety and efficiency.
  • Evaluated employee skills regularly, providing targeted training for improvement.

Customer Service Representative

Chime Solutions
Morrow, GA
06.2017 - 10.2020
  • Implemented forward-thinking strategies to enhance customer satisfaction through needs assessment and issue resolution.
  • Provided primary support to internal and external customers, ensuring prompt assistance.
  • Clarified customer issues, identifying root causes for efficient complaint resolution.
  • Responded swiftly to inquiries regarding products, services, and company information.
  • Answered customer calls promptly, minimizing on-hold wait times.
  • Updated customer records regularly to ensure accurate account information.
  • Followed up on resolved issues to uphold high standards of service.
  • Suggested additional offerings based on customer inquiries to attract potential clients.

Production Technician

Coca Cola Atlanta Syrup Plant
Hapeville, GA
05.2014 - 06.2017
  • Adjusted machines to enhance productivity during runs.
  • Prepared machines for daily operation through calibration and preventive maintenance.
  • Performed routine tasks using standard procedures to support production requirements.
  • Operated advanced equipment while adhering to safety protocols to achieve effective results.
  • Inspected final products for defects using quality assurance procedures.
  • Utilized hand trucks and forklifts for efficient loading and unloading of items.
  • Monitored plant operations, including start-up, shut down, wellhead surveillance, and testing.
  • Ensured compliance with safety measures to minimize workplace hazards.

Education

Diploma -

Riverdale High School
Riverdale, GA
05-2008

Skills

  • Packaging and assembly
  • Forklift operation
  • Equipment monitoring
  • Quality assurance
  • Communication skills
  • Manufacturing expertise
  • Certifications and licenses
  • Material handling
  • Customer service
  • Time management
  • Order tracking

Timeline

Operations Receiving Coordinator

Harry And David
01.2022 - 04.2022

Production Line Lead

Harry And David
10.2021 - 01.2022

Customer Service Representative

Chime Solutions
06.2017 - 10.2020

Production Technician

Coca Cola Atlanta Syrup Plant
05.2014 - 06.2017

Diploma -

Riverdale High School

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