Versatile and dynamic professional with a proven track record, adept in customer service and database entry. Demonstrates exceptional multitasking and problem-solving abilities, enhancing operational efficiency and customer satisfaction. Known for professionalism and a keen ability to manage high-volume tasks, significantly improving workplace productivity.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Clerk
Holland Bros
05.2024 - Current
Greeted customers at counter to fulfill requests and answer questions.
Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
Responded to customer inquiries and complaints with professionalism, restoring satisfaction swiftly.
Improved product freshness and reduced waste with meticulous stock rotation practices.
BARTENDER
VFW Post 3507
06.2021 - 10.2024
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Kept bar presentable and well-stocked to meet customer needs.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
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