Summary
Overview
Work History
Education
Skills
Timeline
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Amber Lehr

Britton,SD

Summary

Versatile and dynamic professional with a proven track record, adept in customer service and database entry. Demonstrates exceptional multitasking and problem-solving abilities, enhancing operational efficiency and customer satisfaction. Known for professionalism and a keen ability to manage high-volume tasks, significantly improving workplace productivity.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience

Work History

Clerk

Holland Bros
05.2024 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Responded to customer inquiries and complaints with professionalism, restoring satisfaction swiftly.
  • Improved product freshness and reduced waste with meticulous stock rotation practices.

BARTENDER

VFW Post 3507
06.2021 - 10.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Contributed to event success, planning beverage menus and efficiently serving large groups.

Secretary

Lehr Sanitation
05.2021 - 03.2024
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Maintained daily report documents, memos and invoices.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Enhanced office efficiency by implementing digital filing systems that streamlined paperwork processing.

Line Cook

Millstone Family Restaurant
01.2017 - 04.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Plated and presented all dishes to match established restaurant standards.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Assisted in inventory management by accurately tracking supplies and placing orders as needed.
  • Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.

Education

Bachelor of Science - Business Administration

Purdue Global University
West Lafayette, IN
08-2025

High School Diploma -

Britton-Hecla High School
Britton, SD
05-2004

Skills

  • Filing systems
  • Database entry
  • Prioritization
  • Basic accounting
  • Point of sale operation
  • Bookkeeping
  • Multitasking
  • Customer Service
  • Schedule and calendar management
  • Handling payments
  • Problem-solving abilities
  • Professionalism

Timeline

Clerk

Holland Bros
05.2024 - Current

BARTENDER

VFW Post 3507
06.2021 - 10.2024

Secretary

Lehr Sanitation
05.2021 - 03.2024

Line Cook

Millstone Family Restaurant
01.2017 - 04.2021

Bachelor of Science - Business Administration

Purdue Global University

High School Diploma -

Britton-Hecla High School
Amber Lehr