Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber LeJeune

Iota,LOUISIANA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Lead Customer Service Representative

National Oilwell Varco, NOV
11.2010 - Current
  • Created and managed project plans, timelines and budgets.
  • Prepared bids and proposals to submit to clients and secure new business.
  • Liaised with project teams, vendors and third parties on documentation flow, handover, and project close-out.
  • Uploaded company procedures and policies to EDMS, routing for approval and training.
  • Maintained current knowledge of evolving changes in the Oil & Gas Industry. As well as ensuring accuracy of documentation, maintaining a comprehensive record-keeping system in accordance with ISO & API requirements.
  • Performed data entry and completed proper paperwork.
  • Collected, arranged, and input information into database system.
  • Managed multiple projects simultaneously while maintaining high levels of attention to detail and quality control.
  • Key contact with various outside parties such as customers, suppliers, regulatory agencies and industry trade associations.
  • Cross-trained and provided backup support for organizational leadership.
  • Tracked employee vacation, sick and personal time.
  • Managed payroll data entry and processing for 25-52 employees to comply with predetermined company guidelines..
  • Tracked vendor invoicing to obtain missing paperwork and complete prompt payments.
  • Monitored customer accounts to identify and rectify billing issues.
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.

Manufacturing Record Book Specialist/Quality Assurance Analyst

National Oilwell Varco, NOV
11.2010 - Current

· Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.

· Monitored and adjusted inventory levels to meet customer needs and demands.

· Inspected incoming and outgoing shipments to identify discrepancies with records.

· Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.

· Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.

· Assisted in receiving, stocking and distribution of merchandise.

· Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Accountant Assistant

Kolder, Champagne, Slaven & Co
10.2008 - 11.2010
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Prepared detailed journal entries as needed, supporting accurate record-keeping initiatives.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Helped prepare month-end, quarterly and year-end closings.
  • Processed payroll accurately and on-time, ensuring employee satisfaction and adherence to labor laws.
  • Contributed to audit preparations, ensuring compliance with internal controls and external regulations.
  • Monitored status of accounts receivable and payable to facilitate prompt processing.
  • Supported tax preparation efforts, gathering necessary documents and information for accurate filing.

Administrative Assistant

Page & Kramer Environmental Services
03.2007 - 10.2008
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed data entry tasks with accuracy and efficiency.
  • Updated and maintained customer information, documents and records.

Patient Service Specialist

NovaCare Rehabilitation
07.2005 - 12.2006
  • Ensured HIPAA compliance by maintaining strict confidentiality of patient information while handling sensitive documents.
  • Streamlined insurance verification processes for faster resolution of billing issues, resulting in increased revenue collection.
  • Balanced deposits and credit card payments each day.
  • Managed patient registration process, confirming data accuracy and completeness.
  • Greeted and assisted patients with check-in procedures.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Took copayments and compiled daily financial records.
  • Verified patient insurance eligibility and entered patient information into system.

Assistant Manager

Shop Rite
05.2003 - 07.2005
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

High School Diploma -

Rayne High School
Rayne, LA
05.2003

Skills

  • API 6A: Specification for Wellhead and Christmas Tree Equipment
  • ISO 10423-2009: Petroleum and Natural Gas Industries - Drilling and Production Equipment - Wellhead and Christmas Tree Equipment
  • NACE-MR0175: Material Requirements for use in H2S Oil Production Requirements
  • MS Office
  • Glovia Manufacturing Software & TeamCenter (EDMS)
  • Work Planning and Prioritization
  • Analytical and Critical Thinking
  • PPE use
  • Recordkeeping
  • Data Management
  • Project Planning

Timeline

Lead Customer Service Representative

National Oilwell Varco, NOV
11.2010 - Current

Manufacturing Record Book Specialist/Quality Assurance Analyst

National Oilwell Varco, NOV
11.2010 - Current

Accountant Assistant

Kolder, Champagne, Slaven & Co
10.2008 - 11.2010

Administrative Assistant

Page & Kramer Environmental Services
03.2007 - 10.2008

Patient Service Specialist

NovaCare Rehabilitation
07.2005 - 12.2006

Assistant Manager

Shop Rite
05.2003 - 07.2005

High School Diploma -

Rayne High School
Amber LeJeune