Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber LeJeune

Iota,LOUISIANA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Lead Customer Service Representative

National Oilwell Varco, NOV
Jennings, LA
11.2010 - Current
  • Created and managed project plans, timelines and budgets.
  • Prepared bids and proposals to submit to clients and secure new business.
  • Liaised with project teams, vendors and third parties on documentation flow, handover, and project close-out.
  • Uploaded company procedures and policies to EDMS, routing for approval and training.
  • Maintained current knowledge of evolving changes in the Oil & Gas Industry. As well as ensuring accuracy of documentation, maintaining a comprehensive record-keeping system in accordance with ISO & API requirements.
  • Performed data entry and completed proper paperwork.
  • Collected, arranged, and input information into database system.
  • Managed multiple projects simultaneously while maintaining high levels of attention to detail and quality control.
  • Key contact with various outside parties such as customers, suppliers, regulatory agencies and industry trade associations.
  • Cross-trained and provided backup support for organizational leadership.
  • Tracked employee vacation, sick and personal time.
  • Managed payroll data entry and processing for 25-52 employees to comply with predetermined company guidelines..
  • Tracked vendor invoicing to obtain missing paperwork and complete prompt payments.
  • Monitored customer accounts to identify and rectify billing issues.
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.

Manufacturing Record Book Specialist/Quality Assurance Analyst

National Oilwell Varco, NOV
Jennings, LA
11.2010 - Current

· Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.

· Monitored and adjusted inventory levels to meet customer needs and demands.

· Inspected incoming and outgoing shipments to identify discrepancies with records.

· Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.

· Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.

· Assisted in receiving, stocking and distribution of merchandise.

· Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Accountant Assistant

Kolder, Champagne, Slaven & Co
Lafayette, LA
10.2008 - 11.2010
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Prepared detailed journal entries as needed, supporting accurate record-keeping initiatives.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Helped prepare month-end, quarterly and year-end closings.
  • Processed payroll accurately and on-time, ensuring employee satisfaction and adherence to labor laws.
  • Contributed to audit preparations, ensuring compliance with internal controls and external regulations.
  • Monitored status of accounts receivable and payable to facilitate prompt processing.
  • Supported tax preparation efforts, gathering necessary documents and information for accurate filing.

Administrative Assistant

Page & Kramer Environmental Services
Lafayette, LA
03.2007 - 10.2008
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed data entry tasks with accuracy and efficiency.
  • Updated and maintained customer information, documents and records.

Patient Service Specialist

NovaCare Rehabilitation
Broomall, PA
07.2005 - 12.2006
  • Ensured HIPAA compliance by maintaining strict confidentiality of patient information while handling sensitive documents.
  • Streamlined insurance verification processes for faster resolution of billing issues, resulting in increased revenue collection.
  • Balanced deposits and credit card payments each day.
  • Managed patient registration process, confirming data accuracy and completeness.
  • Greeted and assisted patients with check-in procedures.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Took copayments and compiled daily financial records.
  • Verified patient insurance eligibility and entered patient information into system.

Assistant Manager

Shop Rite
05.2003 - 07.2005
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

High School Diploma -

Rayne High School
Rayne, LA
05.2003

Skills

  • API 6A: Specification for Wellhead and Christmas Tree Equipment
  • ISO 10423-2009: Petroleum and Natural Gas Industries - Drilling and Production Equipment - Wellhead and Christmas Tree Equipment
  • NACE-MR0175: Material Requirements for use in H2S Oil Production Requirements
  • MS Office
  • Glovia Manufacturing Software & TeamCenter (EDMS)
  • Work Planning and Prioritization
  • Analytical and Critical Thinking
  • PPE use
  • Recordkeeping
  • Data Management
  • Project Planning

Timeline

Lead Customer Service Representative

National Oilwell Varco, NOV
11.2010 - Current

Manufacturing Record Book Specialist/Quality Assurance Analyst

National Oilwell Varco, NOV
11.2010 - Current

Accountant Assistant

Kolder, Champagne, Slaven & Co
10.2008 - 11.2010

Administrative Assistant

Page & Kramer Environmental Services
03.2007 - 10.2008

Patient Service Specialist

NovaCare Rehabilitation
07.2005 - 12.2006

Assistant Manager

Shop Rite
05.2003 - 07.2005

High School Diploma -

Rayne High School
Amber LeJeune