Amber Leon
Valley Center,CA
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need.
Upbeat, customer-focused Sales Associate with 3 years experience.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Kohls Department Store
Oceanside , CA
09.2023 - Current
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Processed returned merchandise according to company policies.
- Completed transactions in an efficient manner while providing excellent customer service.
- Handled customer complaints in a professional manner.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Greeted each customer and offered assistance.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Retail Sales Associate
Macy's department store
El Cajon, CA
10.2021 - 01.2022
- Assisted customers
- Answered questions about current promotions and resolved issues according to store policies.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Exchanged merchandise for customers and accepted returns.
- Bagged or packaged purchases and wrapped gifts.
- Ticketed, arranged and displayed merchandise to promote sales.
- Placed special orders or called other stores to find desired items.
Community Clean Up Volunteer
FRC
Oceanside , CA
04.2021 - 07.2021
- Organized and distributed clean-up supplies to volunteers.
- Collected from public areas such as parks, streets and sidewalks.
- Adhered to safety protocols during clean-up activities.
- Provided support to other volunteers throughout the event.
- Managed communication between stakeholders such as city officials and local organizations involved in the project.
- Contributed ideas for improving efficiency of future events or projects.
- Worked closely with team leaders to ensure successful completion of tasks
Education
GED -
Adult Education
California Education 06.2018
Skills
- Money Handling
- Regulatory Compliance
- Order Processing
- Display Setup
- Customer Service
- Time Management
- Store Opening and Closing
- Transaction Processing
- Friendly and Outgoing
- Retail Store Operations
- Positive and Professional
- Truck Unloading
- POS System Operation
- Retail Merchandising Expertise
- Flexible Schedule
Timeline
Retail Sales Associate
Kohls Department Store
09.2023 - Current
Retail Sales Associate
Macy's department store
10.2021 - 01.2022
Community Clean Up Volunteer
FRC
04.2021 - 07.2021
GED -
Adult Education