Hi, I’m
Amber Leonetti
Topeka,KS
Summary
My husband, Zach and I own a full service remodeling company specializing in kitchen and bath renovations. We started our company in 1999 installing cabinets and countertops working out of our tiny duplex. Today, we have 8 employees and a 2000 sf showroom where we offer a 'concept to completion' experience. Clients are treated to a single source solution...they are able to select all of their products and materials in our beautiful showroom and then have the same company install those products. I am proud of the company we have built! We finally have the right people in the right place where I feel we can transition to other opportunities! I'd love to take my knowledge and experience along with my propensity for relationship building to another platform!
Overview
28
years of professional experience
Work History
Cambridge Kitchen & Bath
Owner
06.1999 - Current
Job overview
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Trained and developed team members to build human capital.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Generated revenues yearly and effectively capitalized on industry growth.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Founded and managed our small remodeling business of 2 people, growing revenue to just under one million dollars last year.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
Mega Life And Health Insurance
Account Manager
07.1997 - 07.1999
Job overview
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Built relationships with customers and community to promote long term business growth.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Achieved or exceeded company-defined sales quotas.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
IKON Office Solutions
Sales Representative
09.1995 - 05.1997
Job overview
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and implemented sales strategies to increase profits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated new leads through networking and attending industry events.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
Washburn University of TopekaTopeka, KS
No Degree from Liberal Arts And General Studies
Skills
- Interior Renovations
- Leadership and People Development
- Customer Relations
- Supplier Relations
- Cash Flow Optimization
- Remodels and New Construction
- Develop Business Structures
- Project Estimating
- Design Coordination
- Verbal and Written Communication
- Expectation Management
- Marketing
- Tradeshow Events
- Project Oversight
- Adaptable and Flexible
- Effective Communicator
- Project Management
- Sales Growth
- Employee Motivation and Performance
- Staff Hiring
- Build Revenue Streams
- Evaluating Suppliers
- Approachable and Outgoing
Timeline
Owner
Cambridge Kitchen & Bath
06.1999 - Current
Account Manager
Mega Life And Health Insurance
07.1997 - 07.1999
Sales Representative
IKON Office Solutions
09.1995 - 05.1997
Washburn University of Topeka
No Degree from Liberal Arts And General Studies