Amber Levings
Verdigris,OK
Summary
Detail oriented and quality focused professional trained in medical administrative support. Successful track record of handling complicated assignments and administrative/clerical requests. Highly experienced in posting payments/deposits and reconciling accounts with a high degree of accuracy. Proven ability to readily master new technology. Dedicated to maintaining strict patient confidentiality.
Overview
17
17
years of professional experience
Work History
Office Manager
Broken Arrow Pediatrics, LLC
Broken Arrow , OK
10.2013 - Current
- Managing schedules, organize office functions and oversee daily operations of office with 7 employees and 3 providers, hire and train.
- Handle all purchasing inventory and contract negotiations with vendors.
- Maintain bi-weekly payroll.
- Provide excellent customer service, answer multiple phone line system and ordering of office supplies to ensure adequate stock. Disperse incoming mail to correct recipients throughout the office. Organize files, fax reports and scanned documents.
- Cooperate with Medicaid and private insurance providers to resolve issues with denied claims
- Assist in physician credentialing, CAQH, CME, license renewal and reappointment's.
- Schedule appointments, check patients in and out and verify insurance coverage. Accurately enter procedure codes, diagnosis codes and patient information into billing software.
- Oversee finances including cash flow, charge entry, co-payments and accounts payable. Generate and reconcile end of day reports.
- train, hire, supervise and evaluate staff as well as maintaining provider and employee files, Provider time off and employee vacation days
- Established and developed strong administrative team by delivering ongoing coaching and motivation
- HIPAA Privacy
Office Manager
Robert V. Hensley, DO
Tahlequah, OK
03.2006 - 08.2013
- Responsible for managing all day to day activities of a successful Psychiatry office.
- Managed office operations while scheduling appointments
- Thoroughly investigated past invoices and minimized number of unpaid accounts
- Carefully reviewed medical records for accuracy and completion as required by insurance companies. Examined diagnosis codes an procedure codes for accuracy, completeness, specificity and appropriateness according to services rendered.
- Acquired insurance authorizations for procedures and tests ordered by attending physician.
- HIPAA Privacy
- Appropriately and correctly identified error and re-filed denied/rejected claims. Confirmed patient information, collected co-pays, past balances and verified insurance. Completed appeals and filed and submitted claims. Posted charges, payments, and adjustments.
- Ordering of supplies
Substitute Teacher
Muskogee Public Schools
Muskogee, OK
01.2006 - 03.2006
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
DPS Recruiter
Ultimate Concepts
Muskogee, OK
08.2004 - 08.2005
- Responsible for hiring, recruiting and training of new dealers to effectively promote our new product
- Maintaining of employee files, new hire forms and contracts
- Provided excellent customer service, answering phones and sent faxes to recruitment office
Education
High School Diploma -
Chaparral High School
Las Vegas, NV05.1992
Skills
- Coaching and Mentoring
- Team Building
- Motivational Leadership
- Recruitment and Hiring
- Medical Billing/Invoicing
- HIPAA Compliance
- Medicaid/Private Insurance
- ICD-9/ICD-10
- Insurance Verification
- Account Reconciliation
- Psychiatric and Pediatric coding
- EMR Systems, Medevolve, Practice Fusion, Kareo, Acrendo, and Office Practicum
- Payroll
- Maintains strict confidentiality
- Team Player
Timeline
Office Manager
Broken Arrow Pediatrics, LLC
10.2013 - Current
Office Manager
Robert V. Hensley, DO
03.2006 - 08.2013
Substitute Teacher
Muskogee Public Schools
01.2006 - 03.2006
DPS Recruiter
Ultimate Concepts
08.2004 - 08.2005
High School Diploma -
Chaparral High School
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