Amber Lewis
Houston
Summary
Dedicated and reliable customer service professional with extensive experience in baking, retail, call centers, and administrative support. Proven ability to build strong relationships with customers, resolve complex issues efficiently, and contributed to organizational success through exceptional service.
Overview
8
8
years of professional experience
Work History
Home Health Aide
Pacific Home Health Care
02.2019 - Current
- Supported client with special needs in daily activities.
-Aided in speech ,motor skills,and communication development.
-Provided family updates and maintained high satisfaction.
Digital Services Specialist
Cy Fair Federal Credit Union
07.2019 - 01.2023
-Delivered virtual teller services including deposit , transfers,withdrawals,cashiers checks, and loan payments.
-Handled 250+ daily calls related to account issues, debit/credit cards, appointments, and document processing.
-Manage Mail delivery and check posting.
-Assisted with account changes and closures.
Receptionist
Burnett Staffing
10.2017 - 05.2019
-Greeting clients, manage calls, and supported clinical duties.
-Maintain records , handled shipments and coordinated with carriers as well.
-Ensured security procedures, and professional front desk experience
Education
High School Diploma -
Cy-Fair Highschool
Houston, TXSkills
-Customer service & support
-Cash handling and POS Systems
-Office and administration
-Call center operation
-Bank transactions and Account maintenance
-Inventory management
- Microsoft Word, Excel, PowerPoint
-Mailroom operations
-Conflict resolution
-Business etiquette
Timeline
Digital Services Specialist
Cy Fair Federal Credit Union
07.2019 - 01.2023
Home Health Aide
Pacific Home Health Care
02.2019 - Current
Receptionist
Burnett Staffing
10.2017 - 05.2019
High School Diploma -
Cy-Fair Highschool
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