Amber Lewis
Oklahoma City,OK
Summary
Dynamic professional with a proven track record at FedEx Office, excelling in team leadership and business analysis. Spearheaded process improvements that enhanced operational efficiency and productivity. Adept at issue resolution and mentoring, driving significant results in resource allocation and client engagement. Committed to achieving excellence in every project.
Overview
11
11
years of professional experience
Work History
Lead Consultant
FedEx Office
Oklahoma City
11.2021 - Current
- Led cross-functional teams to develop and implement process improvements in shipping operations.
- Analyzed operational workflows to enhance efficiency and reduce turnaround times.
- Mentored junior consultants on best practices for project management and client engagement.
- Spearheaded initiatives to optimize resource allocation, resulting in increased productivity across departments.
Store Manager
Amelia Island Soapery
Oklahoma City, OK
03.2020 - 11.2021
- Oversaw daily operations, ensuring optimal inventory management and product presentation.
- Trained and mentored staff on customer service excellence and sales techniques.
- Developed promotional strategies that enhanced product visibility and increased sales.
- Analyzed sales data to identify trends, optimizing stock levels and product assortment.
- Implemented effective merchandising strategies to boost customer engagement and satisfaction.
Restaurant General Manager
Pizza Hut
Abilene, TX
03.2015 - 12.2020
- Led daily operations to ensure optimal service quality and customer satisfaction.
- Developed and implemented training programs to enhance staff performance and retention.
- Streamlined inventory management processes, reducing waste and improving cost efficiency.
- Analyzed sales trends and adjusted marketing strategies to boost revenue growth.
Education
Associate of Science - Behavioral Sciences
Oklahoma State University
Stillwater, OK05.2026
Skills
Team leadership & development
Issue resolution
Processes and procedures
Business analysis
Timeline
Lead Consultant
FedEx Office
11.2021 - Current
Store Manager
Amelia Island Soapery
03.2020 - 11.2021
Restaurant General Manager
Pizza Hut
03.2015 - 12.2020
Associate of Science - Behavioral Sciences
Oklahoma State University