Summary
Overview
Work History
Education
Skills
Timeline
Generic

AMBER L. GARRETT

Kissimmee,FL

Summary

Dynamic Store Manager with expertise in setting clear objectives, and driving revenue growth through effective team management and strategic planning. Proven ability to enhance store performance by fostering teamwork and delivering exceptional customer service. Experienced in recruiting, hiring, and training staff to create a motivated workforce. Strong analytical problem solver with a successful track record in retail operations.

Overview

10
10
years of professional experience

Work History

Store Manager

Torrid
03.2020 - Current
  • Impact store performance through employee engagement, training and development, and customer satisfaction, while driving the Torrid Connection.
  • Successfully achieved a positive sales volume from 2020 to 2024.
  • Consistent top performer, mentor, training store manager, emerging leader graduate, new store opener, and awarded the Peer Leadership Award.
  • Monitor usage of payroll, analyze reporting, and finalize schedules to focus on peak hours, productivity, and profitability.
  • Conducted regular performance reviews for employees to identify areas of improvement.

Assistant Manager

Torrid
09.2019 - 03.2020
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Assisted in managing daily store operations and team schedules.
  • Ensured visual merchandising standards aligned with brand guidelines.

Assistant Manager

White House Black Market
11.2018 - 09.2019
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Ensured visual merchandising standards aligned with brand guidelines.

Assistant Manager

Ross Dress for Less
08.2015 - 10.2018
  • Hired upon completion of the Leadership Summer Internship.
  • Monitored payroll, forecasted sales, and managed a $9 million sales volume location.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Evaluated individual and team business performance and identified opportunities for improvement.

Education

B.S. - Business Administration, Marketing/Advertising

FLORIDA AGRICULTURAL AND MECHANICAL UNIVERSITY
Tallahassee, FL
08.2015

Skills

  • Business acumen
  • Relationship building and management
  • Recruiting and hiring
  • Operational efficiency
  • Outstanding communication skills
  • Key performance indicators
  • Conflict resolution
  • Coaching and mentoring
  • Performance management
  • Excellent customer service

Timeline

Store Manager

Torrid
03.2020 - Current

Assistant Manager

Torrid
09.2019 - 03.2020

Assistant Manager

White House Black Market
11.2018 - 09.2019

Assistant Manager

Ross Dress for Less
08.2015 - 10.2018

B.S. - Business Administration, Marketing/Advertising

FLORIDA AGRICULTURAL AND MECHANICAL UNIVERSITY

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