Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amber Liegman

Verona,WI

Summary

Highly motivated and experienced small business owner passionate about entrepreneurship and building successful, sustainable businesses. Demonstrated experience leading teams, launching new products and achieving growth objectives. Adept at identifying and capitalizing on opportunities, creating strategic partnerships and driving sustainable growth.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Data Entry Clerk

Fleetworthy Soultions
06.2018 - 03.2020
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
  • Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
  • Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
  • Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
  • Reduced turnaround time for projects by consistently meeting or exceeding deadlines while maintaining high-quality work output.

Customer Service Manager

Butlers Nursery
06.2000 - 06.2019
  • Enhanced guest experiences by providing personalized and attentive services as per their preferences.
  • Maintained high standards of cleanliness and organization throughout the property, resulting in a consistently welcoming environment for residents and guests.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Small Business Owner

Out Country Sales
03.2020 - Current
  • Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
  • Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Implemented innovative inventory management practices to minimize stockouts and reduce overhead costs.
  • Achieved consistent growth with careful planning and execution of business development initiatives.

Childcare Provider

ABC Learning Center
06.2010 - 06.2017
  • Enhanced children''s social skills by organizing group activities and promoting positive interactions.
  • Improved language development through engaging storytelling sessions and age-appropriate book readings.
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
  • Fostered creativity with various arts and crafts projects, stimulating imagination and selfexpression.
  • Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
  • Implemented daily routines to establish consistency, helping children transition smoothly between activities.
  • Collaborated with fellow childcare providers for continuous improvements in curriculum planning and service quality.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
  • Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.
  • Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
  • Organized field trips to enhance experiential learning opportunities for children in various cultural settings.

Intake Screener

Interstate Blood & Plasma
06.2006 - 06.2009
  • Streamlined the intake process by implementing efficient screening methods and reducing wait times for clients.
  • Enhanced client satisfaction with thorough screenings and accurate information gathering during initial consultations.
  • Collaborated with multidisciplinary teams to ensure seamless service delivery throughout the intake process.
  • Maintained comprehensive client records, ensuring accuracy and confidentiality in all documentation.
  • Developed strong rapport with clients through active listening and empathetic communication during intake screenings.

Education

High School Diploma -

Oregon High School
Oregon, WI
06.2005

Skills

  • Business Growth and Retention
  • Planning and Execution
  • Cost Control and Analysis
  • Budget Management
  • Financial Planning
  • Business Development
  • Small Business Operations
  • Time Management
  • Team Leadership
  • Customer Service
  • Schedule Management
  • Inventory Management

Certification

  • Certified lead teacher, SIDS, CPR

Timeline

Small Business Owner

Out Country Sales
03.2020 - Current

Data Entry Clerk

Fleetworthy Soultions
06.2018 - 03.2020

Childcare Provider

ABC Learning Center
06.2010 - 06.2017

Intake Screener

Interstate Blood & Plasma
06.2006 - 06.2009

Customer Service Manager

Butlers Nursery
06.2000 - 06.2019

High School Diploma -

Oregon High School
Amber Liegman