Amber Lightfoot
Stillwater,OK
Summary
Experienced Shopkeeper with comprehensive background in retail management and customer service. Strong ability to manage inventory, maintain financial records, and ensure high-quality customer satisfaction. Proven track record of enhancing store profitability, streamlining operations and fostering positive team environment. Recognized for impactful contributions to previous work by implementing effective strategies for business growth.
Overview
5
5
years of professional experience
2007
2007
years of post-secondary education
Work History
Shop keep
TM diesel repair
Stillwater, OK
03.2023 - Current
- Managed inventory and supplies to ensure materials were available when needed.
- Utilized various software and tools to streamline processes and optimize performance.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Delivered parts promptly to and from multiple parts stores, ensuring timely availability.
- Ensured cleanliness by laundering shop towels and uniforms daily and managing cleaning supplies.
- Managed household errands and other essential duties.
Dishwasher
Slim chickens
Stillwater, OK
02.2024 - 03.2024
- Organized trays with cutlery prior to serving meals to customers.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
Shop keep /Online Personal Shopper
Stilwater concert Robert Holcomb
Stillwater, OK
03.2020 - 05.2022
- Provided detailed product information to customers.
- Tracked inventory levels and replenished stock when necessary.
- Identified opportunities for process improvement within the organization.
- Maintained clean and organized workspaces to ensure readiness for the next day.
- Performed household cleaning and maintenance tasks, including pool upkeep, to ensure a clean and organized environment.
Education
Certification - Cosmetology
SBA
Stillwater , OK 10.2007 - 09.2008
Lincoln Academy
Stillwater , OKSkills
- Inventory management
- Supply chain logistics
- Point of sale systems
- Process optimization
- Customer relationship management
- Parts ordering
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Adaptability to change
- Conflict resolution
- Active listening
- First Aid/CPR
- Computer skills
- Networking
- Customer service
- Maintenance & repair
- Planning
- Problem resolution
- Written communication
- Task prioritization
- Leadership
- Adaptability
- Critical thinking
- Friendly, positive attitude
- Good Telephone Etiquette
Timeline
Dishwasher
Slim chickens
02.2024 - 03.2024
Shop keep
TM diesel repair
03.2023 - Current
Shop keep /Online Personal Shopper
Stilwater concert Robert Holcomb
03.2020 - 05.2022
Certification - Cosmetology
SBA
10.2007 - 09.2008
Lincoln Academy