Amber Lindell

• Provided advisory services on, GRC program strategy and enablement, GRC Technology design and implementation, Policy lifecycle and adoption, Awareness, training and education.
• Developed GRC program, Policy Management Lifecycle, Technology Implementation services.
• Led and executed response to Biomedical Advanced Research and Development Authority (BARDA) for a global pharmaceutical company, ensuring control and requirement satisfaction for successful reports to BARDA and ASPR.
• Led cybersecurity focused due diligence for multiple biomedical device acquisitions.
• Managed multiple high-performing delivery teams by providing mentorship, guidance, and opportunities for professional growth.
• Facilitated cross-functional collaboration for improved decision-making processes within internal organization.
• Secured key partnerships that contributed to company's overall growth strategy and market reach.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Enhanced client delivery and success by providing outstanding relationship management and swiftly resolving issues. Fostered and solidified enduring client relationships through effective problem-solving and vibrant communication abilities.
• Leveraged professional networks and industry knowledge to strengthen client relationships.
• Conducted NIST CSF assessments and provided executive reporting. Presented findings, risks, and comprehensive recommendations to senior management.
• Assisted clients by identifying risks, conducting control testing, and enhancing process improvement procedures. Actively pinpointed potential risks and executed mitigation strategies to reduce adverse effects on projects and business operations.

• Defined and implemented enterprise-wide risk management platform for large health care client.
• Created all GRC services lines and managed delivery teams for firm.
• Developed customized GRC solutions for client organizations, leading to enhanced security and minimized risk exposure. Facilitated integration of GRC tools into client environments, which streamlined workflows and improved overall efficiency.
• Played instrumental role in helping organizations establish robust governance structures that facilitated decision-making processes while minimizing risks associated with non-compliance instances.
• Established strong relationships with stakeholders to support successful execution of GRC initiatives.
• Developed policies and procedures that aligned with organizational objectives while adhering to regulatory requirements.
• Implemented risk management frameworks, enabling clients to maintain a proactive approach towards potential threats
• Documented business processes and analyzed procedures to ensure they met evolving business requirements. Evaluated effects of current business processes on users and stakeholders.
• Championed culture of continuous learning through regular training sessions, workshops, and knowledge-sharing initiatives aimed at enhancing staff competencies within GRC domain.
• .Assessed vendor products and maintained positive vendor relations.

• Supported implementation and integration of GRC tools (RSam and ServiceNow) within Information Security environment, streamlining workflows and enhancing overall efficiency.
• Defined GRC services catalogue for ServiceNow and RSam integration.
• Enhanced project efficiency through streamlining of processes and adoption of agile methodologies. Optimized development workflows by integrating agile practices and principles of continuous integration.
• Collaborated with cross-functional teams to drive process improvements resulting in optimized utilization of risk management platforms.
• Established strong relationships with stakeholders to support successful execution of GRC initiatives.
• Developed tailored GRC solutions for Third Party Risk and Vulnerability Management teams resulting in increased security and reduced exposure to risks.
• Increased stakeholder and end user satisfaction by implementing efficient business processes and providing exceptional service.
• Established, optimized and enforced business policies to maintain consistency across enterprise risk operations.
• Championed culture of continuous learning through regular training sessions, workshops, and knowledge-sharing initiatives aimed at enhancing end user and stakeholder use of risk management platforms.

As a consultant my responsibilities included Implementing projects related to, IAM, IT security and information systems.

• Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
• Led enterprise implementation of Qualys and RSam platforms.
• Led change management & training roll out for implementation of Optiv platform.
• Analyzed problems and prepared remediation plans related to vulnerabilities.
• Oversaw all stages of IT projects from inception to completion and managed communications with both internal and external stakeholders.
• Developed and implemented strategic project plans to meet business objectives.
• Developed executive presentations and reports to facilitate project evaluation and process improvement.
• Implemented a set of comprehensive tracking processes to monitor IT project performance.
• Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
• Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.

• Managed multiple concurrent IT projects effectively by prioritizing tasks based on urgency, impact, and available resources.
• Cultivated strong relationships with clients through attentive service, anticipating needs in advance while addressing any concerns proactively.
• Facilitated cross-functional cooperation by establishing clear roles, responsibilities, and expectations for all team members across departments.
• Championed process improvements by continually reviewing existing procedures to identify areas of inefficiency or redundancy, proposing actionable solutions accordingly.
• Promoted knowledge sharing among team members through regular training sessions and workshops focused on best practices in project management.
• Developed executive presentations and reports to facilitate project evaluation and process improvement.

• Facilitated compliance with healthcare regulations such as HIPAA by conducting periodic audits of record-keeping practices, privacy policies, and staff training programs.
• Oversaw successful implementation of EHR system, leading staff training sessions and addressing technical issues as they arose during transition period.
• Developed comprehensive policies and procedures for various aspects of medical office management, ensuring consistency across departments and teams.
• Streamlined office operations by implementing efficient administrative systems and procedures.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending
• Strengthened relationships with vendors and suppliers, negotiating favorable contract terms for medical supplies and services.

• I alleviated process bottlenecks by instructing and mentoring employees in best practices, procedures, and performance strategies. Additionally, I coached team members to sustain high levels of productivity and meet performance metrics.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Interacted well with customers to build connections and nurture relationships.