Amber Lockwood
Mount Juliet,TN
Summary
Professional with strong background in nursing leadership, focused on delivering high-quality patient care and operational efficiency. Expertise in team collaboration, staff development, and resource management. Known for adaptability and achieving results in dynamic healthcare settings. Proficient in clinical skills, patient advocacy, and regulatory compliance.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Nurse Manager, Wound Care, MSN, RN
Centennial Medical Center AWCC
Nashville, TN
04.2018 - Current
- 615-342-5575
- Monitored departmental performance metrics, identifying areas for improvement and implementing corrective actions.
- Implemented evidence-based practices to improve patient outcomes and operational efficiency.
- Directed nursing staff to ensure high-quality patient care and adherence to clinical protocols.
- Coordinated multidisciplinary team meetings to enhance communication and streamline care processes.
- Advocated for patient safety initiatives, resulting in enhanced compliance with regulatory requirements and best practices.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
- Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Case Manager, Wound Care, BSN, RN
Southern Hills Medical Center AWCC
Nashville, TN
03.2017 - 04.2018
- 615-781-4100
- Coordinated patient intake processes, ensuring timely assessment and resource allocation.
- Educated patients on treatment options, fostering informed decision-making and adherence to care plans.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
ICU, BSN, RN Endoscopy, BSN, RN Wound Care, BSN, RN
Parallon Workforce Solutions
Nashville, TN
05.2016 - 03.2017
- 615-565-6227
- Collaborated with multidisciplinary teams to develop individualized care plans for diverse patient populations.
Clinical Health Partner, BSN, RN
MissionPoint Health Partners
Nashville, TN
10.2015 - 05.2016
- 615-761-3841
Neuro Intensive Care Unit, BSN, RN Emergency Room, BSN, RN
Skyline Medical Center
Nashville, TN
08.2012 - 10.2015
- 615-769-2000
Staff Nurse, BSN, RN
Riverbend Maximum Security Prison
Nashville, TN
06.2012 - 08.2012
- 615-350-3100
Assistant/Accounting: A/R, A/P, invoicing, banking, reconciliations, phones
Atlas Interiors
Nashville, TN
08.2008 - 03.2010
- 615-248-1932
Member Services/Training Coordinator: A/R, A/P, invoicing, banking, reconciliations, phones
ISL
Nashville, TN
04.2006 - 06.2008
- 800-585-4452
Office Manager: A/R, A/P, sales, invoicing, petty cash reconciliations, collections, scheduling, phones
IFCO Systems
Nashville, TN
08.2004 - 04.2006
- 615-254-2085
Office Manager: A/R, A/P, collections, invoicing, phones
Hydro-Air Assoc.
Norcross, GA
03.2002 - 07.2002
- 770-448-9870
Assistant Office Manager: A/R, collections, commercial & residential accounts, invoicing, banking, data entry, sales, phones
Atlas Fence
Lawrenceville, GA
06.1999 - 11.2001
- 770-995-9977
Education
Masters - Nursing Leadership & Management
Western Governors University
06-2021
BSN - undefined
Cumberland University
05-2012
Skills
- Staff supervision
- Quality improvement
- Critical thinking
- Department management
- Staff leadership
- Hiring and terminations
- Clinical supervision
- Patient education and advocacy
- Performance improvement
- Case management
- Multitasking and organization
Certification
- BLS November 2027
- ACLS November 2027
Timeline
Nurse Manager, Wound Care, MSN, RN
Centennial Medical Center AWCC
04.2018 - Current
Case Manager, Wound Care, BSN, RN
Southern Hills Medical Center AWCC
03.2017 - 04.2018
ICU, BSN, RN Endoscopy, BSN, RN Wound Care, BSN, RN
Parallon Workforce Solutions
05.2016 - 03.2017
Clinical Health Partner, BSN, RN
MissionPoint Health Partners
10.2015 - 05.2016
Neuro Intensive Care Unit, BSN, RN Emergency Room, BSN, RN
Skyline Medical Center
08.2012 - 10.2015
Staff Nurse, BSN, RN
Riverbend Maximum Security Prison
06.2012 - 08.2012
Assistant/Accounting: A/R, A/P, invoicing, banking, reconciliations, phones
Atlas Interiors
08.2008 - 03.2010
Member Services/Training Coordinator: A/R, A/P, invoicing, banking, reconciliations, phones
ISL
04.2006 - 06.2008
Office Manager: A/R, A/P, sales, invoicing, petty cash reconciliations, collections, scheduling, phones
IFCO Systems
08.2004 - 04.2006
Office Manager: A/R, A/P, collections, invoicing, phones
Hydro-Air Assoc.
03.2002 - 07.2002
Assistant Office Manager: A/R, collections, commercial & residential accounts, invoicing, banking, data entry, sales, phones
Atlas Fence
06.1999 - 11.2001
BSN - undefined
Cumberland University
Masters - Nursing Leadership & Management
Western Governors University