Destiney Mayorga
Altadena
Summary
Experienced in customer service and volunteer work with a strong focus on enhancing performance and elevating the customer experience. Actively seeking a challenging position to leverage current skills, knowledge, and experience while fostering personal growth. A dedicated Customer Service professional with expertise in service delivery and exceptional multitasking skills. Committed to cultivating professional relationships to drive profitability and achieve business objectives.
Overview
6
6
years of professional experience
Work History
Task Associate
Ulta
Glendora
05.2025 - Current
- Delivered exceptional customer service by engaging clients, addressing concerns promptly, and ensuring a welcoming store environment.
- Managed daily merchandise processing including receiving, stocking, and organizing inventory to maintain product availability and visual appeal.
- Assisted with scheduling floor activities, product launches, and seasonal resets to align with corporate planning and timelines.
- Collaborated with team members to support sales goals and maintain efficient store operations.
- Monitored and maintained stockroom organization, ensuring compliance with safety and operational procedures.
- Supported front-end operations, including point-of-sale assistance, returns processing, and customer inquiries.
- Adapted quickly to changing priorities and high-volume periods while maintaining attention to detail and quality service.
- Acted as a liaison between management and clients to enhance the customer experience and resolve any escalated service issues.
- Ensured compliance with company standards in inventory control, pricing accuracy, and loss prevention protocols.
- Utilized internal scheduling and tracking systems to coordinate store tasks and optimize staff productivity.
KeyHolder
Salon centric
Altadena
06.2024 - Current
- Sold high-end beauty products, including hair care and skin care, exclusively to licensed estheticians and customers
- Provided suggestions on hair care products, hair color, skin care, and hair tools to customers
- Assisted with customer service and sales
- Opened and closed register, handled cash deposits, and conducted cash counts to ensure correct change in registers
- Sent end-of-day sale reports containing Today's sales, Today's KPIs, WTD sales, and MTD sales
- Ensured store cleanliness and organization
- Covered shipments and restocked inventory
- Assisted in opening customer accounts for licensed professionals and credit card applications
- Open and close store
Keyholder
Sugarfina
ARCADIA
05.2024 - 06.2024
- Ensured smooth store openings and closings by arriving early
- Held keyholder responsibilities at two store locations
- Assisted with customer service and sales activities
- Managed opening and closing procedures for the register
- Handled cash deposits and conducted cash counts to maintain accurate register balances
- Compiled and sent end-of-day sales reports, including Today's sales, Today's KPIs, WTD sales, and MTD sales
- Maintained cleanliness and organization of the store
- Covered shipments and restocked inventory as needed
Sales associate
Nordstrom
ARCADIA
10.2019 - 01.2024
- Provided exceptional customer service by actively assisting with inquiries and questions
- Demonstrated extensive product knowledge and offered friendly support during the shopping and purchasing process
- Managed gift wrapping services to elevate the customer experience
- Assisted in various departments as required
- Offered customers recommendations for gift ideas, outfits, and other inquiries
- Operated cash registers and successfully completed sales transactions
Education
Natural science - Associates
Pasadena city college
06.2025
High school diploma -
Pasadena high school
Pasadena06.2019
CNA certification -
Autumn school of nursing
Basic Life Support -
American Heart Association
Skills
- Teamwork
- Interpersonal Skills
- Self-Motivation
- Conflict resolution
- Time management
- Adaptability
- Ability to multitask
- Fast learner
- Ability to work under pressure
- Active listening
- Strong work ethic
- Detail oriented
- Superior customer service skills
- Team player
- Customer service
- Inventory management
- Patient care
- Regulatory compliance
- CPR certification
- Vital signs monitoring
- Problem solving
- Healthcare ethics
- Medical terminology
- Personal care assistance
- Patient safety
- Physical assessments
- Patient care excellence
- Basic life support
- Feeding assistance
- Professional bedside manner
- Medical charting
- Inpatient care
Personal Information
Date of Birth: 01/26/01
Timeline
Task Associate
Ulta
05.2025 - Current
KeyHolder
Salon centric
06.2024 - Current
Keyholder
Sugarfina
05.2024 - 06.2024
Sales associate
Nordstrom
10.2019 - 01.2024
Basic Life Support -
American Heart Association
Natural science - Associates
Pasadena city college
High school diploma -
Pasadena high school
CNA certification -
Autumn school of nursing