Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Amber Mackay

Auburn,CA

Summary

Results-driven professional skilled in data entry and regulatory compliance, adept at managing complex scheduling and maintaining precise digital records. Proven track record in ensuring data integrity while navigating intricate electronic systems. Committed to delivering high-quality administrative support in fast-paced, remote settings.

Overview

3
3
years of professional experience

Work History

Parts Specialist

O'Reilly Auto Parts
Auburn, CA
11.2023 - 02.2024
  • Assisted customers in identifying and selecting automotive parts.
  • Assisted DIY and professional customers in diagnosing part needs and navigating complex electronic parts catalogs.
  • Processed customer orders accurately using point-of-sale systems.
  • Maintained organized inventory of automotive parts on the sales floor.

Service Call Conductor

Auburn Toyota
Auburn, CA
09.2021 - 02.2022
  • Managed high-volume scheduling and dispatching operations to streamline daily workflows.
  • Coordinated team calendars utilizing shared communication and booking systems.
  • Maintained digital records and administrative reporting using Google Sheets and Word.

Install Technician

Auburn Car Tunes
Auburn, CA
09.2020 - 09.2021
  • Executed high-precision installations of complex 12V electronics and marine systems using exact measurements.
  • Troubleshot technical errors independently by cross-referencing detailed wiring manuals and diagrams.
  • Managed regulatory data and legal compliance logging for state-mandated Intoxalock devices.

Education

Associate of Arts - Pediatric Psychology

Sierra College
Rocklin, CA
08-2026

Skills

  • Parts identification
  • Inventory management
  • Inventory tracking
  • Regulatory compliance
  • Records management
  • Database navigation
  • Google Sheets
  • Attention to detail

Awards

Excellent Customer Service Recognition, Auburn Toyota, Formally recognized by an external evaluation source for maintaining peak customer satisfaction and communication standards.

Timeline

Parts Specialist

O'Reilly Auto Parts
11.2023 - 02.2024

Service Call Conductor

Auburn Toyota
09.2021 - 02.2022

Install Technician

Auburn Car Tunes
09.2020 - 09.2021

Associate of Arts - Pediatric Psychology

Sierra College
Amber Mackay