Amber MacMillan
Penn Yan,NY
Summary
Dedicated professional with strong teamwork and communication skills. Experienced in supporting individuals with disabilities and implementing care plans that enhance quality of life.
Overview
14
14
years of professional experience
Work History
DSP
Mozaic
Penn Yan, NY
06.2018 - Current
- Supported individuals with disabilities in daily activities, enhancing independence and quality of life.
- Implemented individualized care plans, ensuring adherence to best practices and regulatory standards.
- Trained new staff on behavioral support strategies and organizational policies to improve service delivery.
- Monitored client progress and adjusted support strategies to meet evolving needs effectively.
Front Counter/ Delivery Driver
Marks Pizzeria
Penn Yan, NY
05.2016 - 06.2018
- Ensured timely deliveries by adhering to scheduled routes and traffic regulations.
- Operated delivery vehicle safely, maintaining compliance with safety protocols.
- Navigated efficiently using GPS technology to optimize delivery routes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Night Manager
Rite Aid
Penn Yan, NY
03.2012 - 10.2014
- Supervised nightly operations, ensuring compliance with safety and security protocols.
- Managed inventory levels, optimizing stock replenishment and minimizing waste.
- Led staff training sessions, enhancing team performance and service quality.
- Resolved customer inquiries, promoting positive experiences and loyalty.
Education
High School Diploma -
Penn Yan Academy
Penn Yan, NY06-2011
Skills
- Teamwork
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Time management
- Multitasking
- Attentive to people
- Active listening
- Effective communication
Timeline
DSP
Mozaic
06.2018 - Current
Front Counter/ Delivery Driver
Marks Pizzeria
05.2016 - 06.2018
Night Manager
Rite Aid
03.2012 - 10.2014
High School Diploma -
Penn Yan Academy