Amber Mahoney
Indianapolis,IN
Summary
Compassionate LPN with a proven track record at American Senior Communities, excelling in patient care and communication. Skilled in administering medications and providing emotional support, I enhance patient outcomes through effective collaboration and attention to individual needs. Recognized for fostering a respectful environment, I prioritize safety and comfort in all interactions.
Experienced with providing compassionate care and support to individuals with diverse needs. Utilizes effective communication and problem-solving skills to enhance patient well-being. Track record of building trusting relationships and adapting to changing care requirements.
Solid background in providing personalized care and support. Skilled in managing daily living activities, medication administration, and creating safe and comfortable environment. Known for strong collaboration, reliability, and adaptability to evolving needs. Focused on delivering high-quality care and achieving positive outcomes with empathy and patience.
Overview
20
20
years of professional experience
Work History
Private Caregiver
Care.com/Families
Indianapolis
02.2026 - 08.2026
- Assisted clients with personal care, grooming, and daily living activities.
- Prepared nutritious meals aligned with dietary needs and preferences.
- Monitored medication schedules and provided timely reminders.
- Supported safe mobility, transfers, and fall prevention routines.
- Provided transportation when needed.
- Light house keeping.
- Shopping and errands.
- Laundry when needed.
- Helped with physical therapy at home by prompting.
Rideshare Driver
Lyft
10.2021 - 01.2026
- Navigated Lyft app to complete efficient pickup and dropoff routes
- Maintained clean, comfortable vehicle conditions for rider satisfaction
- Communicated clearly with passengers to confirm destinations and preferences
- Resolved trip issues promptly while preserving positive rider experience
- Monitored traffic conditions and adjusted routes for timely arrivals
- Followed safety procedures to protect passengers and vehicle
- Managed ride requests, cancellations, and schedule changes with accuracy
- Supported consistent service quality through reliable, courteous driving
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
LPN
American Senior Communities
Indianapolis, IN
04.2016 - 02.2018
- Administered medications and treatments while following physician orders and resident care plans.
- Assessed resident conditions, documented changes, and escalated concerns to nursing leadership promptly.
- Coordinated daily care with CNAs to support accurate, timely resident assistance and comfort.
- Monitored vital signs, wound status, and symptom changes to support ongoing clinical decisions.
- Documented assessments, interventions, and progress notes in electronic health records with accuracy.
- Educated residents and families on medications, safety precautions, and care instructions.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
CNA, Staffing, LPN, Rehab Manager
American Senior Communities
Indianapolis, IN
12.2006 - 03.2016
- Supervised nursing unit operations, ensuring consistent resident care and staff accountability.
- Coordinated daily assignments, schedules, and shift coverage for licensed and support staff.
- Monitored resident assessments, care plans, and documentation for accuracy and regulatory compliance.
- Communicated with physicians, families, and interdisciplinary teams to support care coordination.
- Reviewed staffing needs, resident acuity, and care priorities to maintain unit stability.
- Developed strong working relationships with physicians, nurses, therapists, and ancillary staff for cohesive unit functioning.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
- Coordinated nursing with other services to promote continuity of total regimen of care.
- Promoted patient independence by establishing patient care goals and taught and counseled patients, friends and family about medications and self-care skills.
- Improved patient satisfaction with timely and accurate communication between patients, families, and medical professionals.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Communicated with patients, ensuring that medical information was kept private.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Administered medications and treatments, maintaining accurate resident records and MAR documentation.
- Assessed resident conditions, reported changes promptly, and supported timely care plan updates.
- Provided wound care, dressing changes, and infection control measures following nursing protocols.
- Documented vital signs, symptoms, and interventions in electronic health records accurately.
- Educated residents and families on medications, safety practices, and discharge instructions.
- Prioritized urgent needs, responded to clinical changes, and supported physician orders efficiently.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Obtained patient vital signs and input/output measurements from inpatients.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Comforted and counseled patients and families throughout care process.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Educated patients and families on health promotion, disease prevention, and self-care management strategies.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Reduced hospital readmissions by providing thorough discharge planning and follow-up care coordination.
- Delivered wound care and managed dressings, preventing infections and promoting healing.
- Supported patients and families through education on home care procedures, enhancing post-discharge outcomes.
- Conducted regular patient assessments to identify changes in health status, enabling timely interventions.
- Advocated for patients' needs and preferences with healthcare providers, fostering patient-centered care.
Education
Associate of Science - Nursing
MedTech Of Greenwood
Greenwood, IN03-2010
Skills
- First aid and safety
- Patient care
- Housekeeping duties
- Dressing assistance
- Personal hygiene assistance
- Emotional support
- Recreational activities
- Memory care techniques
- Toileting assistance
- Respectful and compassionate
- Verbal and written communication skills
- Dependable and responsible
- Infection control
- Nurse scheduling
- Behavioral management
- Emergency medical procedures
- Medication monitoring
- Documentation review
- Staff training
- Staff scheduling
- Records management
- Medical records management
- Pain control
- Treatment delivery
- Medication dispensing
- CPR/AED
- Patient safety
- Patient advocacy
- Patient education
- Customer service
- Problem-solving
- Time management
- Multitasking
- Excellent communication
- Critical thinking
- Effective communication
- Patient care assessment
- HIPAA guidelines
- Medical terminology
- Conflict resolution
Timeline
Private Caregiver
Care.com/Families
02.2026 - 08.2026
Rideshare Driver
Lyft
10.2021 - 01.2026
LPN
American Senior Communities
04.2016 - 02.2018
CNA, Staffing, LPN, Rehab Manager
American Senior Communities
12.2006 - 03.2016
Associate of Science - Nursing
MedTech Of Greenwood