Amber Maisonet
Queens,NY
Summary
Energetic and detail-oriented Administrative Assistant with a proven track record of fostering seamless office operations. Possesses strong communication skills, exceptional computer proficiency, and an unwavering commitment to accuracy. Thrives in fast-paced environments and exhibits a self-motivated work ethic, consistently delivering results under pressure.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Virtual Assistant
Rebirth Capital Solutions
2020.03 - Current
- Streamlined administrative processes for increased productivity through effective email management and calendar coordination.
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Supported financial operations through meticulous bookkeeping tasks such as invoicing, expense tracking, and budget management.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Bolstered brand visibility by crafting engaging content for newsletters, blog posts, and social media updates.
Manager
Candle Cafe
2017.02 - 2020.03
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Head Server
Dallas BBQ Times Square
2014.04 - 2017.02
- Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
- Streamlined dining operations for improved efficiency with effective communication and coordination among team members.
- Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.
Education
Associate of Arts - Communications
Borough of Manhattan Community College of The City University of New York
New York, NY03.2019
Skills
- Social Media Updating
- Microsoft Office
- Bookkeeping
- Customer and Client Relations
- Multitasking and Time Management
- Critical Thinking
- Conflict Management
- Fast Learner
Certification
- Food Handlers License - 2015
Timeline
Virtual Assistant
Rebirth Capital Solutions
2020.03 - Current
Manager
Candle Cafe
2017.02 - 2020.03
Head Server
Dallas BBQ Times Square
2014.04 - 2017.02
Associate of Arts - Communications
Borough of Manhattan Community College of The City University of New York
- Food Handlers License - 2015
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