Amber Maldonado
Allied Universal Security Services
Kannapolis,United States
4
years of professional experience
Detail-oriented and adaptable professional with experience supporting clients and remote assistance. Strong problem-solving skills, reliable follow-through, and organized work habits support efficient operations and positive client experiences.
Work History
Virtual Freelancer
1 Year 9 Months- Streamlined client communication processes, resulting in more efficient project timelines and increased client trust.
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Maintained database systems to track and analyze operational data.
Virtual Assistant
1 Year 9 Months- Managed client calendars, appointments, and inboxes to maintain responsive administrative support.
- Coordinated travel arrangements, meeting logistics, and follow-up actions with strong attention to detail.
- Organized digital files, documents, and records for quick retrieval and accurate workflow tracking.
- Drafted correspondence, reports, and routine communications using clear, professional business language.
Security Officer
3 Years 8 Months- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols to detect and address potential security breaches.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Greeted guests professionally and courteously, fostering a welcoming atmosphere while prioritizing safety.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Verified photo identification to ensure secure facility access.
- Monitored and authorized vehicle, cargo truck, and visitor access, ensuring compliance with security protocols.
- Responded promptly to emergency situations, coordinating with local law enforcement.
- Trained new security personnel on protocols and procedures, enhancing team readiness and effectiveness.
Education
High School Diploma
Skills
Problem-solving
Time management
Attention to detail
Customer support
Task prioritization
Multitasking and organization
Reliability
Timeline
Virtual Freelancer
Self-Employed
02.2025 - CurrentRead More
Virtual Assistant
Self-Employed
02.2025 - CurrentRead More
Security Officer
Allied Universal Security Services
03.2023 - CurrentRead More
Brittain Academy
High School Diploma
Read More