Amber Manning
Vance,AL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cashier position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Training Manager
Jack’s
McCalla, AL
11.2022 - 05.2023
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Trained new hires to perform cross-training exercises with experienced workers.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
Flooring Installer
RM
Tuscaloosa, AL
06.2019 - 09.2021
- Installed hardwood, laminate and vinyl flooring for multiple residential and commercial clients.
- Cut and trimmed flooring to fit around obstacles and within tight spaces.
- Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
- Utilized saws, nail guns and routers to safely complete flooring installation projects.
- Performed thorough inspections of subfloors before installing new materials, identifying potential issues and addressing them proactively.
- Enhanced customer satisfaction by providing professional and timely flooring installation services.
- Reduced material wastage by accurately measuring and cutting flooring materials according to project specifications.
Carpet Cleaner
DryFast
Cottondale, AL
06.2018 - 09.2021
- Operated in equipment safely and took care to watch out for children and pets.
- Conducted pre-and post-cleaning inspections, identifying areas requiring special attention or additional treatment.
- Exceeded performance targets consistently by delivering high-quality results that met or surpassed client expectations.
- Streamlined carpet cleaning processes for faster completion times without compromising quality.
- Stayed up-to-date on industry trends and best practices for optimal results in carpet cleaning services.
- Performed specialty treatments on stains.
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Cleaned home carpets, tile, grout, area rugs, mattresses, and upholstery.
- Provided exceptional service for each customer to achieve complete satisfaction.
- Guided scrubbing machines over rug surfaces to loosen embedded dirt.
- Moved furniture weighing up to 50 pounds to prepare homes for cleaning.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Inspected cleaning sites to provide cost estimates to customers.
Mold Specialist
BIOSHIELD
Cottondale, AL
07.2018 - 09.2020
- Demonstrated a strong commitment to safety by adhering to proper personal protective equipment protocols and following established guidelines during all aspects of mold inspection, removal, and prevention efforts.
- Improved indoor air quality by identifying and remediating mold problems in residential and commercial properties.
- Pursued ongoing education opportunities to stay abreast of best practices and emerging technologies in the mold remediation field.
- Assisted clients in navigating insurance claims processes related to mold damage repair costs, alleviating financial burdens and stressors associated with property loss.
- Reduced health risks for property occupants by implementing effective mold removal techniques.
- Utilized advanced equipment to detect hidden moisture sources contributing to mold growth, facilitating efficient problem resolution.
- Provided exceptional customer service by addressing client concerns promptly and professionally throughout the remediation process.
- Provided valuable recommendations for improving indoor air quality and preventing future mold issues, leading to healthier environments for clients.
- Streamlined workflow processes by managing project timelines effectively, resulting in timely completion of jobs within budget constraints.
- Collaborated with other professionals, such as plumbers and HVAC technicians, to address underlying issues causing mold growth.
- Restored damaged building materials after mold remediation, ensuring a safe living or working environment.
Manager, Cook & Server
Brookwood Cafe
Brookwood, AL
09.2017 - 07.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
Cook Shift Leader
Southern Food Service
Vance, AL (Mercedes Plant 2)
04.2015 - 09.2018
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
- Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
- Supported overall restaurant success through cross-training in various positions when necessary to provide adequate coverage during busy times.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Contributed to positive workplace culture by fostering open communication among team members and addressing issues proactively before they escalated.
- Upheld strict adherence to company policies regarding food handling practices, employee conduct, and dress code requirements.
Education
No Degree - Culinary Arts
Shelton State Community College
Tuscaloosa, ALGED -
University of Montevallo
Montevallo, AL08.2003
Skills
- Exceptional communicator
- Adaptive Learning
- Coaching and Mentoring
- Strategic thinker
Timeline
Training Manager
Jack’s
11.2022 - 05.2023
Flooring Installer
RM
06.2019 - 09.2021
Mold Specialist
BIOSHIELD
07.2018 - 09.2020
Carpet Cleaner
DryFast
06.2018 - 09.2021
Manager, Cook & Server
Brookwood Cafe
09.2017 - 07.2019
Cook Shift Leader
Southern Food Service
04.2015 - 09.2018
No Degree - Culinary Arts
Shelton State Community College
GED -
University of Montevallo