Amber Manuel
CHESAPEAKE,VA
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager – Loss Prevention
Avis Budget Group
08.2022 - Current
- Manages the effectiveness of Security and Loss Prevention programs, and ensures compliance with mandatory federal, state and local laws
- Prepare and maintain necessary documentation ensuring Compliance with SLA’s
- Identify operational process improvement opportunities
- Manage relationships with external vendors that provide tow service, repossession of vehicles and others
- Direct responsibility of 14M annual P&L budget
- Conducts annual performance appraisals for direct reports, recommends salary increases, provides individual feedback to improve performance, and initiates corrective action in response to personnel problems
- Reviews and approves salary increases for indirect reports
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Supervisor – Loss Prevention
Avis Budget Group
01.2019 - 08.2022
- Supervised team of 14 associates
- Partnered with Security, Legal, HR, and Operations management to determine the most appropriate courses of action,
- Managed the effectiveness of Security and Loss Prevention programs
- Conducted internal investigations related to loss prevention and related violations of company policy in designated area
- Provides authorization to legal authorities in order to issue warrants and place alarms on vehicles
- Following return of vehicle, ensures alarms removed from vehicle prior to next rental
- Managed national ‘Do Not Rent’ system for the US organization
Education
Bachelor of Arts Degree - Criminal Justice
High Point University
High Point, NC01.2008
Skills
- Operations management
- Performance management
- Budget control
- Team leadership
- Complex Problem-solving
- Staff training and development
Certification
Notary Public, Virginia
Timeline
Manager – Loss Prevention
Avis Budget Group
08.2022 - Current
Supervisor – Loss Prevention
Avis Budget Group
01.2019 - 08.2022
Bachelor of Arts Degree - Criminal Justice
High Point University
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