Amber Marshall
Lubbock,TX
Summary
Diligent nursing professional with 13 years' experience in clinical care environments. Talented at conducting patient assessments, developing individualized care plans and implementing prescribed orders. Successful at delivering high-quality patient care to advance recovery goals and improve overall health. Ability to exercise self-control in potentially volatile situations, including verbal or physical confrontations. Proven history of success in optimizing patient care as well-qualified and highly experienced Registered Nurse. Minimize hospital stays through detailed focus on internal systems and individual patient needs. Focused on boosting utilization and department operational efficiency.
Overview
18
18
years of professional experience
Work History
RN Staff Nurse / Med Surg
Coventry Health Care
11.2023 - Current
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
- Streamlined medication administration processes, reducing medication errors and enhancing patient safety.
- Reduced hospital readmissions by implementing evidence-based discharge planning and coordinating follow-up appointments.
- Demonstrated flexibility in managing multiple priorities concurrently during high-stress periods while maintaining a calm demeanor.
- Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
- Improved patient outcomes by providing comprehensive assessments and developing individualized care plans.
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Provided education on disease management strategies to empower patients in self-care activities throughout their recovery journey.
- Enhanced patient satisfaction with compassionate, personalized nursing care tailored to each individual''s needs.
- Facilitated timely discharges by proactively addressing potential barriers to transition such as insurance coverage or transportation issues.
- Contributed to successful Joint Commission accreditation through strict adherence to policies and procedures.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Educated family members and caregivers on patient care instructions.
- Implemented care plans for patient treatment after assessing physician medical regimens.
School Nurse
Lubbock ISD
08.2021 - 05.2023
- Performed health screening for students and faculty by conducting hearing and vision evaluations.
- Oversaw health services for school of 444 students and faculty.
- Developed care plans and made referrals as necessary for students with health concerns or injuries.
- Implemented emergency protocols in medical emergencies to promote safety for students and staff.
- Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
- Educated students on various health topics to promote overall health and wellbeing.
- Screened for infectious diseases to help prevent spreading within school community.
- Assessed student health and identified potential health concerns to provide appropriate care.
- Educated family members and caregivers on patient care instructions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Served as liaison between families, school personnel, and other healthcare providers on behalf of students.
- Participated in development of school safety plans to address areas of concern.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Postpartum Registered Nurse
Covenant Medical Center
09.2015 - 04.2019
- Monitored and assessed mother and newborn after delivery to ascertain proper healing and recovery.
- Educated new parents on how to properly care for infants by instructing parents on bottle feeding, bathing, circumcision care and breastfeeding.
- Coordinated and consulted with health care team to plan, implement and assess both mother and infant care plans.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Educated patients and answered questions about health condition, prognosis and treatment.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Reported patients' status and delegated nurse assignments to achieve optimal outcomes.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Provided direct patient care, stabilized patients and determined next course of action.
- Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
- Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.
- Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
- Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
- Educated family members and caregivers on patient care instructions.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Registered Nurse, Cardiac Telemetry
Orlando Health
12.2013 - 04.2015
- Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit to achieve optimal outcomes.
- Notified providers of changes in cardiac rhythms and ectopy activity.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives .
- Identified arrhythmias, abnormalities or significant changes from baseline cardiac condition.
- Observed and reported patient condition, progress and medication side effects to accurately document updates.
- Fostered improvement in all operational facets, including staff development, personnel training and standards of patient care.
- Managed quality care for patients with varied conditions, including heart failure, end-stage renal disease and coronary artery disease.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Teamed with cardiologists and electrophysiologists in expediting diagnosis operations, providing detailed data in alignment with physician orders.
- Provided direct patient care, stabilized patients and determined next course of action.
- Utilized behavioral strategies to promote adherence to care plans, adoption of healthy behaviors and engagement in self-care.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Gathered lab specimens, ordered testing and interpreted results to diagnose patients.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Maintained highest levels of patient satisfaction, generating referrals to maintain productivity levels for cardiac rehab.
- Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Provided assistance to electro physiologist, supporting timely processing of orders and cases.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
Registered Nurse, Cardiac ICU/Telemetry Registered Nurse
Covenant Medical Center
01.2006 - 11.2011
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Produced care plans in alignment with physical, psychosocial and learning needs of patients, achieving commendations for compassionate treatment.
- Motivated nursing staff to pursue advanced training and collaborated with unit leaders to identify skill needs.
- Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.
- Contributed to high-quality, cost-effective healthcare as key member of cardiac nursing team caring for up to 3-4 patients daily.
- Orchestrated quality-driven, cost-effective care for as many patients as possible each day.
- Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
- Provided direct patient care, stabilized patients and determined next course of action.
- Improved nursing care by identifying and targeting procedural gaps.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives .
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Managed care for post-operative patients from initial recovery through discharge.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
- Performed triage on all incoming patients and determined severity of injuries and illnesses.
- Maintained detailed records of patient conditions, reactions and progress in alignment with physician orders.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
- Observed and reported patient condition, progress and medication side effects to accurately document updates.
- Cared for culturally-diverse patients, liaising with family members and specialists to address changing needs and enhance individual experience.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Assessed patients, collecting data and prioritizing cases in accordance with standards, policies, procedures and guidelines.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Education
Associate Degree in Nursing -
South Plains College
Levelland, TX12.2005
Associate of Science -
Howard College
Big Spring, TX05.2003
Skills
- Strong clinical judgment
- Discharge planning coordination
- Patient care plans
- Interpersonal and written communication
- Documentation and reporting
- Physician consultations
- Patient and family advocacy
- Preventative health
- Organization and Planning
- Patient Management
- Treatment Planning
- Managing deadlines
- Care Plan Development
- Vaccine administration
- Administering immunizations
- Patient Assessments
- Patient evaluation
- Emotional intelligence
- Family Education
- Patient discharge
Timeline
RN Staff Nurse / Med Surg
Coventry Health Care
11.2023 - Current
School Nurse
Lubbock ISD
08.2021 - 05.2023
Postpartum Registered Nurse
Covenant Medical Center
09.2015 - 04.2019
Registered Nurse, Cardiac Telemetry
Orlando Health
12.2013 - 04.2015
Registered Nurse, Cardiac ICU/Telemetry Registered Nurse
Covenant Medical Center
01.2006 - 11.2011
Associate Degree in Nursing -
South Plains College
Associate of Science -
Howard College
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