Hi, I’m
Amber Martin
Tooele,UT
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
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Summary
Highly-motivated Supply Technician/clerk with 2 years logistics and property management. Strong desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
- Problem-solving skills
- Training and coaching
- Inventory and providing support through GCSS
- Reviewing deliveries and serial numbers
- Coordinating paperwork
- Invoice processing
- Ordering parts through specific programs
- Overseeing projects
- Cash handling and counting
- Payment processing
- Merchandise restocking and organizing
- Customer assistance and satisfaction
- Leadership
- Inbound and Outbound Calling
- Quality Assurance and accuracy
- Verbal and digital Communication
- Property management and experience managing through GCSS
- Prepares test support work orders and works with work breakdown structure (WBS) numbers
- Help to cover & coordinate the execution and completion of work orders
- Assists the Government in maintaining procedures for property accountability
- Works with a degree of independence and significant feedback from management
- Receiving and turning in government equipment using systems such as AESIPS and GCSS
- Excel spreadsheets & Microsoft
- Document retrieval
- Deadline-oriented
- Safety procedures and requirements
- Placing orders and knowledge of purchase requests (PR)
- Document editing through Adobe PDF, Excel, and Microsoft Word
- Scanning and copying
- Database entry in GCSS, TMSS, AESIPS, Microsoft, & Excel
Work History
Jacob’s/Tope (Federal Contractor) $54,000.00/YearDugway, UT
Supply Technician
08.2021 - Current
Job overview
- Utilize GCSS-Army, GSA, and other resources for availability and cost, to ensure best use of funds and to ensure that all guidelines are followed.
- Responsible for the administration and direction of property accountability.
- Experience of GCSS-Army system.
- Utilize GCSS-Army and AESIPS for cost effectiveness.
- Assist accounts, ledgers, and historical files for completeness and accuracy. Also responsible for tracking all incoming and outgoing equipment, which includes procuring required equipment and supplies for each company, conducting inventories of same with 100% accountability.
- Ensure all property and supplies are maintained using AR710-2 and AR735-5.
- Utilize GCSS-Army program to input, transfer, and turn-in property.
- Helping to avoid Financial liabilities Investigations of property loss (FLIPL)
- Experience with maintenance procedures, creating maintenance schedules, and pulling accurate data from GCSS
- knowledge in standard supply classification.
- Assisted customers with various types of technical issues via email, live chat and telephone.
- Ability to demonstrate leadership skills in a professional demeanor
- A good knowledge of the governing supply systems, programs, policies, nomenclature, work methods, and established guidelines.
- Maintained helpdesk and maintenance activities between customer calls and vendor interactions.
- Experience with form DD200 and (AFT) in working with the Financial Liability Investigation of Property Loss (FLIPL).
- Experience in ticket support system software through Army enterprise service desk (AESD.)
- Maintained thorough, accurate and compliant records for internal and regulatory audits.
- Experience identifying Property Book items and managing hand receipts for property accountability. Assist primary hand receipt holders and sub hand receipt holders with tracking and accountability, through GCSS-Army.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Satisfied customers through completion of calibration services within expected timeframes/deadlines using Excel, TMSS, and AESIPS.
- Assist WDTC with the acquisition of Table of Distribution and Allowances (TDA) equipment, which includes non-expendable, durable, and consumable items.
- Initiated documentation when instrumentation calibrations indicated out of tolerance or failure.
- Provide direction to and coordinate with principal property book hand receipt holders on policies, regulations, and procedures governing the acquisition, use, replacement, transfer and turn-in of property items
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Responded to customer concerns and conveyed details about results.
- Successfully handled high caseload on strict schedule.
- Utilize GCSS-Army program to input, transfer, and turn-in property, and to assist with inventory management.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Saved money and cut cost for Government and personnel.
- Prepared photographs and documentation of property characteristics to support appraisals.
- Knowledge of Government Purchase Card (GPC) procedures and policy. Works with GPC card holder to process purchase requests for supplies, services, and construction according Federal Acquisition Regulation (FAR).
- Able to maintain accurate document and serial numbers for property book tracking purposes
- Mentored new employees on procedures and policies to maximize team performance.
- Utilize AESIP to research non-standard stock numbers and submit requests for new stock numbers.
- Generate various GCSS Army reports for WDTC
- Assist with annual and quarterly sensitive and non-sensitive item inventories as scheduled by the PBO
- Knowledge with General Fund Enterprise Business System (GFEBS). Process and manage purchase requests
- Followed and reinforced ATEC regulations to keep branch in compliance with standards.
- Knowledge with Purchase Requests (PR) and Purchase Orders (PO) through GCSS-A for TDA non-expendable and expendable items.
Tooele Motor Company - $44,000,00/YearTooele, UT
Parts Clerk/Specialist Representative
10.2020 - 08.2021
Job overview
- Received and stocked incoming merchandise, arranging items in appropriate manner and correct locations.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
- Followed standards of care and compliance per company and legal requirements.
- Optimized team effectiveness by personally working with new hires regarding compliance, sales, and service standards.
- Achieved 90% of my sales quota by end of the month.
- Operated point of sales and parts lookup computer systems.
- Communicated product expertise and department process improvements to meet organizational goals.
- Tracked performance targets and sales metrics of sales team to monitor productivity.
- Leveraged combination of skills to identify issues and determine underlying causes.
- Conducted immediate and longer-term follow-ups to ascertain effectiveness of problem-solving activities.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Excelled in exceeding daily credit card application goals.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Clean home, Happy homeTooele, UT
Cleaning Professional
05.2020 - 10.2020
Job overview
- Kept accuracy on miles and drivetime to and from locations.
- Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
- Restocked supplies, replacing toiletries, liners and soaps.
- Transported trash and hazardous waste to appropriate disposal area.
- Sanitized frequented areas and equipment using approved supplies.
- Maintained safety protocols through safe handling of equipment and chemicals.
- Helped with schedules and scheduling, while helping with interviews.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals and clients satisfaction.
- Approached clients and engaged in conversation through use of effective interpersonal and people skills.
Personal EmployerTooele, UT
Personal Assistant
05.2020 - 08.2020
Job overview
- Shadowed for loan processing & underwriting.
- Organized personal and professional calendars, including reminders for upcoming meetings and events.
- Screened telephone calls and inquiries and directed as appropriate.
- Managed household inventory and maintenance schedules.
- Devised and maintained office systems to best deal with paper flow.
- Worked closely with high-profile clients to provide one-on-one administrative support, including estate management, household management and property management.
- Understood and followed oral and written directions.
- Delivered products to customer locations on time.
- Accepted cash and credit card payments, issued receipts and provided change.
Purple Tooele, UT
Line Lead
01.2017 - 07.2018
Job overview
- Inspected equipment for cleanliness following each shift.
- Worked closely with my team to ensure that each assignment was finished ahead of its deadline.
- Maintained work environments safe and efficient at all times.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Assigned individual work plans and reviewed jobs to accomplish all tasks within expected parameters.
- Supervised equipment upgrades and modifications.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Delegated daily tasks to team members to optimize group productivity.
- Followed staffing strategies to achieve production goals.
- Rotated through series of different stations based on team needs.
- Helped mitigate and resolve data issues by analyzing situation and implementing appropriate solutions.
Education
TOOELE TECHNICAL COLLEGE Tooele, UT
GED
09.2020
Certification
- Competition in ARMY contracting course.
- CUI Training
- A1 level 1 & security refresher.
- FORD & DODGE Training - 1 YEAR.
- Cyber awareness Training.
- OPSEC Training.
- DoD Training.
- GCSS ARMY
- Insider threat awareness.
- Security Clearance. Active
- TMDE Training/ Calibration.
- 20 hour MLO Cert.
- SHARP.
- AESIPS
- UNIT SUPPLY
Computer Programs
- GCSS-ARMY - Global Combat Support System
- Knowledge with PBUSE- Property Book Unit Supply Enhanced
- Microsoft
- AESIPS- Army Enterprise Systems Integration Program
- WDTC- Army Portal (support with work orders)
- Knowledge of GFEBS- General Fund Enterprise Business System
- Excel
Overview
7
years of professional experience
1
Certificate
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