Amber Martin

• Achieved consistent client satisfaction by prioritizing open communication throughout project stages, addressing concerns promptly and efficiently.
• Delivered comprehensive training sessions on safe electrical practices for clients and other team members, reinforcing vital safety guidelines.
• Supported business growth by establishing strong relationships with clients through clear communication and delivering quality workmanship.
• Conducted comprehensive site surveys prior to initiating work on projects, ensuring all necessary requirements were met before commencing construction activities.

Unemployed due to Covid-19 slow downs

• Contributed to successful project outcomes by reading blueprints accurately and executing installations accordingly.
• Increased client satisfaction by providing professional and courteous customer service while addressing their electrical needs.
• Played a key role in reducing company expenses by recommending cost-effective materials without compromising quality or safety standards.
• Assisted in training apprentice electricians, sharing knowledge, techniques, and best practices for success in the trade.
• Supported business growth by establishing strong relationships with clients through clear communication and delivering quality workmanship.
• Installed new elevator systems in accordance with industry standards and local regulations, ensuring safe and reliable operation.
• Upgraded outdated elevator components with modern alternatives for improved performance and energy efficiency.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Exceeded performance metrics consistently, earning recognition as a top performer within the team.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

• Optimized workspace organization, maintaining a clean and orderly work area that promoted safety and productivity.
• Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
• Streamlined project timelines by effectively collaborating with senior electricians to complete tasks on schedule.
• Exceeded expectations for apprenticeship requirements, completing assigned tasks accurately and efficiently under minimal supervision.
• Demonstrated adaptability by working effectively in various settings such as residential, commercial, and industrial sites.
• Supported project success by assisting with wiring layouts, conduit bending, circuit connections, and other essential tasks as directed by senior electricians.