Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Amber Martin

Amber Martin

Benton,IL

Summary

Dynamic leader with a proven track record at all past employees, enhancing dining experiences by improving service delivery and fostering team collaboration. Excelled in staff management and customer service, significantly boosting table turnover rates. Skilled in inventory control and problem-solving, adept at creating positive, efficient work environments. Demonstrates exceptional organizational skills and adaptability. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

6
6
years of professional experience

Work History

Waitress Supervisor

Buffalo Wild Wings
03.2019 - 08.2020
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.

Night Shift Bar Manager

Boccie Ball Club
10.2014 - 03.2018
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Managed schedules and availabilities to fit each employee accordingly.
  • Managed inventory along with managing meet and greets with vendors and distributors.

Education

Associate Of General Studies - General Studies

Lake Land College, Mattoon, IL
03.2020
  • 3.4 GPA

Skills

  • Task Delegation
  • Complaint Handling
  • Order Accuracy
  • Sales Promotion
  • Customer Service
  • Relationship Building
  • Inventory controls
  • Staff Management
  • Greeting and Seating Guests
  • Worker Training
  • Work Schedule Creation
  • Critical Thinking
  • Cash Handling
  • Opening and closing procedures
  • Team Collaboration
  • Reservations Coordination
  • Supplies Purchasing
  • Recruitment
  • Inventory Control
  • Timesheet Organization
  • Deposit Preparation
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Multitasking
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Adaptability and Flexibility
  • Decision-Making

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Waitress Supervisor - Buffalo Wild Wings
03.2019 - 08.2020
Night Shift Bar Manager - Boccie Ball Club
10.2014 - 03.2018
Lake Land College - Associate Of General Studies, General Studies
Amber Martin