Amber Martinez
Pueblo,CO
Summary
Safety-oriented and well-organized.
With solid experience coordinating with prescribers and pharmacists to address issues with prescriptions or drug interactions between medications. Great relationship-building and multitasking skills. Accomplished and Certified Pharmacy Technician, since 2000. With over 26 years of experience in retail pharmacy environments for major national chains and most recently at a Military Treatment Facility. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Safeway
03.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Reviewed and verified customer information and insurance provider information.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Contact: Daisy Ramos 719-547-2913
- Completed paperwork, entering prescription and insurance or billing information into patient profiles
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
Lead Pharmacy Technician
Defense Health Agency
12.2020 - Current
- Supervises 10-15 pharmacy technicians and coordinates day-to-day assignments, by solving problems that come up during day and assists with filling and data entry as well as handing out prescriptions to patients everyday.
- Maintain and update patient records, prescription information and patient data in accordance with HIPAA regulations.
- Help pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Answers incoming phone calls and addresses questions from customers and healthcare providers.
- Stocks and labels medication to keep accurate records.
- Responsible for completing daily schedule and assigning employees work stations for day
- Responsible for placing calls to patients when there is a problem with their prescription such as needing to order medication and giving them estimated day of arrival
- Get prescription records ready and printed to send to another pharmacy when patient decides to transfer out their prescriptions from our pharmacy
- Fax daily order to our supply department to order us medications for both special order medications and to maintain inventory
- Responsible for labeling and shelving all medications in pharmacy
- Responsible for keeping up with maintenance of Parata robot that fills medications as well as filling it as needed
- Responsible for assigning monthly tasks for technicians, such as checking expiration dates and returning non compliant medications back to stock.
- Contact: Michael Bocek 719-526-7343
Certified Pharmacy Technician
Parkview Medical Center Pharmacy
07.2017 - 12.2020
- Outpatient hospital pharmacy
- Meds to Beds-deliver prescriptions to discharge hospital patients
- Maintain inventory, order & put away daily drug orders, answer phones, insurance input as well as correct and change coverages, billing etc, filing and stocking of vials, lids and prescription hard copies
- Input prescriptions, label/dispense prescriptions, assist pharmacists in fixing errors and phoning doctors for refills or clarifications on prescriptions
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Contact: Jeff Roskam 719-595-9500
Certified Pharmacy Technician
Sam's Club Pharmacy
07.2016 - 07.2017
- Input prescriptions, fill prescriptions, ring up customers orders at register, order drugs through wholesaler in computer, maintain inventory and manage returns, assist pharmacists in retrieving insurance and billing prescriptions, obtaining refill authorizations from doctors for refills, clarifications or problems
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Contact: Joe Freund 719-584-3028
Certified Pharmacy Technician
King Soopers
06.2016 - 07.2016
- Input prescriptions, answer phones fill prescriptions maintain and stock inventory daily, assist pharmacists in filling and clarifying insurances calling drs for refills, clatifications or changes in prescriptions
- Ring up customers orders in register, stock vials and lids daily, throw trashes and clean pharmacy everyday
- Contact: Paula – 7195640491
Certified Pharmacy Technician
05.2014 - 12.2015
- QOL meds
- Pueblo, co
- Outpatient pharmacy located inside mental health office
- Input prescriptions, fill prescriptions ring up customers orders in cash register, maintain and stock drug inventory, answer phones and fill group home prescriptions in daily med minders for homes and health care providers divided up in morning, afternoon evening and bedtime doses
- Contact: Sheryl Torres – 7192966937
Certified Pharmacy Technician
Safeway
02.2000 - 05.2014
- Input prescriptions fill prescriptions sell customers prescriptions as well as over the counter meds in cash register, answer phones, call drs for refills, clarifications and changes in prescriptions, assist pharmacist in insurance billing and problems, maintain and stock daily inventory as well as manage and send back returns, file and reconcile wholesale invoices
- Contact: MaryKay Jimenez – 7192510575
Education
Pueblo Community College, Education
Pueblo, Co08.2009
Skills
- Skill
- Insurance Billing
- Pharmaceutical Research
- Organization and Prioritization
- Profile Updating
- Allergic Reaction Treatment
- Prescriptions Management
Certification
- CPhT - Certified Pharmacy Technician
- Licensed Pharmacy Technician-#PHAT.00001690
Timeline
Certified Pharmacy Technician
Safeway
03.2023 - Current
Lead Pharmacy Technician
Defense Health Agency
12.2020 - Current
Certified Pharmacy Technician
Parkview Medical Center Pharmacy
07.2017 - 12.2020
Certified Pharmacy Technician
Sam's Club Pharmacy
07.2016 - 07.2017
Certified Pharmacy Technician
King Soopers
06.2016 - 07.2016
Certified Pharmacy Technician
05.2014 - 12.2015
Certified Pharmacy Technician
Safeway
02.2000 - 05.2014
Pueblo Community College, Education