Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
SalesManager
Amber Martinez Llanes

Amber Martinez Llanes

Sanford,NC

Summary

Motivational Education and Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Prepared to bring curriculum development, project management, and research abilities developed over 15-year career to a growth-oriented role.

Overview

20
20
years of professional experience
3
3

Certificates

Work History

Lead, Education and Training Specialist

Aptive
08.2023 - Current
  • Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
  • Conducted regular needs assessments to ensure alignment of training initiatives with organizational goals and objectives.
  • Developed over 10 customized training materials including presentations, job aids, and facilitator guides for effective knowledge transfer.
  • Reduced company-wide skills gaps through effective workforce planning and targeted employee development initiatives.

Training Program Manager

Department of Defense
03.2021 - 08.2023
  • Planned, directed, and coordinated overall CQM training program goals and objectives to accomplish human capital mission for a diverse and geographically dispersed workforce.
  • Improved company performance by identifying skill gaps and developing targeted training initiatives.
  • Enhanced employee skill sets by designing and implementing comprehensive training programs to six CQM programs.
  • Taught team building to over 900 employees to support the emerging leader’s competencies.

Training Specialist (Distance Learning)

Department of Defense
03.2016 - 03.2021
  • Managed online e-learning activities to include writing objectives, testing development, and developing performance metrics to measure organizational objectives.
  • Analyzed training modules for content redundancy and potential content integration. Reduced module count by 20% saving $320,000 in development costs.
  • Planned, evaluated, coordinated, directed, reviewed and supported the development of new approaches, methods or techniques related to distance learning in the healthcare industry as well as in military strategies and operations.
  • Developed storyboards using accurate terminology and coordinate course development ensuring accurate content representation.

Health System Specialist

Department of Defense
08.2015 - 03.2016
  • Trained over 200 staff on lean daily management and performance improvement tools.
  • Improved patient care by streamlining health system processes and implementing efficient administrative procedures.
  • Conducted clinic rapid improvement events using various performance improvement tools and methods to achieve performance planning and continuous improvement goals.

Management Analyst

Department Of Defense
10.2014 - 08.2015
  • Improved operational efficiency by streamlining processes and implementing best practices in management analysis.
  • Reduced rework by 26%, increased data accuracy by 20%, and recaptured over $450,000 of direct work.
  • Enhanced decision-making capabilities with thorough research, data analysis, and presentation of findings to stakeholders.
  • Developed comprehensive reports, providing valuable insights into business performance and aiding in strategic planning efforts.

Health System Specialist

Veterans Health Administration VHA
11.2013 - 10.2014
  • Conducted in-depth analyses of current healthcare policies, identifying areas for improvement and providing recommendations for change.
  • Evaluated the effectiveness of existing health programs, recommending changes or updates as needed to maintain relevancy and efficacy.
  • Promoted and coordinated continuous readiness efforts by demonstrating leadership, experience, and creative approaches as it relates to meeting current accreditation standards as well as performance planning measures, workflow management, and improvement activities.

Education

Doctor of Education Curriculum and Instruction -

Liberty University
Lynchburg
11.2023

Master Certificate - Lean Six Sigma

Villanova University
Villanova, PA
11.2013

Master of Business Administration -

University of Phoenix
Phoenix, AZ
01.2009

Bachelor of Science in Management -

University of Phoenix
Phoenix, AZ
08.2006

Associate in Science -

The George Washington University
Washington, DC
03.2000

Skills

  • Training Program Development
  • Program Planning
  • Business Administration
  • Continuous Improvement
  • Curriculum Development
  • Online Training Experience
  • Change Management
  • Job Skill Building
  • Adult Learning

Certification

  • Project Management Institute Project Management Professional (PMP)
  • Prosci Certified Change Practitioner

Affiliations

  • Project Management Institute Project Management Professional (PMP)®
  • Prosci® Certified Change Practitioner
  • Amazon Web Services Certified Cloud Practitioner

Timeline

Lead, Education and Training Specialist

Aptive
08.2023 - Current

Training Program Manager

Department of Defense
03.2021 - 08.2023

Training Specialist (Distance Learning)

Department of Defense
03.2016 - 03.2021

Health System Specialist

Department of Defense
08.2015 - 03.2016

Management Analyst

Department Of Defense
10.2014 - 08.2015

Health System Specialist

Veterans Health Administration VHA
11.2013 - 10.2014

Doctor of Education Curriculum and Instruction -

Liberty University

Master Certificate - Lean Six Sigma

Villanova University

Master of Business Administration -

University of Phoenix

Bachelor of Science in Management -

University of Phoenix

Associate in Science -

The George Washington University

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Amber Martinez Llanes