Amber Maschmeier
West Palm Beach,FL
Summary
My objective is to find a career that I truly enjoy. A career that would give me such happiness and excitement, waking up every morning and making a difference in people’s lives and in my community. I would like to be part of the success in an environment of growth and excellence as to where I can use my talents and skills to grow.
Overview
11
11
years of professional experience
Work History
Physical Therapy Receptionist
Kessler Lipman Orthopedics
09.2022 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Supported office staff and operational requirements with administrative tasks.
- Helped patients complete necessary medical forms and documentation.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Completed patient referrals to other medical specialists.
- Managed multi-line phone system and pleasantly greeted patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Assisted with medical coding and billing tasks.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Processed medical insurance claims and payments.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Performed various administrative tasks by filing, copying and faxing documents.
- Managed office bookkeeping with insurance billing and patient payments.
Front Desk Medical Receptionist
Sportscare Physical Therapy
08.2016 - 04.2022
- Organized paperwork such as charts and reports for office and patient needs.
- Performed various administrative tasks by filing, copying and faxing documents.
- Helped patients complete necessary medical forms and documentation.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Completed clerical duties and tasks for clinic administration.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Checked patient insurance, demographic, and health history to keep information current.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Maintained current and accurate medical records for patients.
- Completed patient referrals to other medical specialists.
Medical Filing Clerk
Internal Medicine of West Palm Beach
02.2015 - 04.2016
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Maintained patient records in compliance with security regulations.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Maintained patient confidence by keeping patient records information confidential.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Printed and photocopied documents to provide patients with copies of medical records.
- Responded to patient inquiries to provide information and details of medical records.
- Researched and resolved medical record discrepancies.
- Transcribed and entered patient medical information into electronic medical records systems.
- Maintained accuracy, completeness, and security for medical records and health information.
- Sorted and distributed incoming and outgoing medical records.
- Processed and tracked requests for medical records from external organizations.
Medical Receptionist Supervisor
OBGYN Specialists of The Palm Beaches
09.2014 - 02.2015
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Completed patient referrals to other medical specialists.
- Transcribed phone messages and relayed to appropriate personnel.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Supported office staff and operational requirements with administrative tasks.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- Kept high average of performance evaluations.
- Printed prescription requests and queries in compliance with practice protocol.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Monitored front areas so that questions could be promptly addressed.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
After-School Teacher
Crystal Lakes Elementary School
08.2013 - 04.2014
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
- Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
- Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
- Performed general housekeeping duties by washing tables and chairs, putting away chairs and properly placing toys in cubbies.
- Observed and monitored children's play activities to promote healthy, safe environment.
- Prepared after-school enrichment activities for children to encourage student participation.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Helped students explore concepts with engaging, learning-focused activities.
Education
Bachelor of Science - Health And Wellness
Purdue University
West Lafayette, IN06.2025
High School Diploma -
Santaluces Community High School
Lantana, Florida05.2008
Skills
- Appointment Setting
- Patient Scheduling
- Insurance Verification
- HIPAA Compliance
- Referral Verification
- Medical Billing
- Payment Collection
- Office Administration
Awards
- Student Athlete Award
- 2nd Team All County for Varsity softball
Volunteer Experience
- Okeeheelee Baseball Field, West Palm Beach, Florida, Complete Baseball training and performance., 4,5,6
- Belvedere Baptist Church, West Palm Beach, Florida, Assisted in counseling and leading of Middle aged school children in both religious and non-religious customs.
- Journey Church, Lake Worth, Florida, Greeting guests for church service.
References
- Matt Huggins, 561-315-4472, Professional Reference
- Cheyenne Lusk, 1 (863) 232-9560, Medical Reference, Palm Beach Gardens Medical Center
Timeline
Physical Therapy Receptionist
Kessler Lipman Orthopedics
09.2022 - Current
Front Desk Medical Receptionist
Sportscare Physical Therapy
08.2016 - 04.2022
Medical Filing Clerk
Internal Medicine of West Palm Beach
02.2015 - 04.2016
Medical Receptionist Supervisor
OBGYN Specialists of The Palm Beaches
09.2014 - 02.2015
After-School Teacher
Crystal Lakes Elementary School
08.2013 - 04.2014
Bachelor of Science - Health And Wellness
Purdue University
High School Diploma -
Santaluces Community High School
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