Amber Mascioli, LCSW
Key West
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Military and Family Life Counselor
Magellan
08.2024 - Current
- Developed strong rapport with students through active listening skills, building trust and facilitating open conversations.
- Performed individual and group counseling to help students pinpoint emotions underlying personal and relational conflicts.
- Developed and implemented creative interventions to engage students and promote therapeutic progress.
- Collaborated with school staff, parents, referral sources and other treatment professionals to meet students’ needs.
Director of Social Work & Case Management
St. James Rehabilitation & Healthcare Center
06.2022 - 08.2024
- Planned and monitored staff hiring, training, and development.
- Developed and implemented departmental goals, plans and standards consistent with administrative, legal and ethical requirements of organization.
- Developed interdisciplinary collaboration for better patient outcomes, streamlining communication between healthcare providers and social workers.
- Evaluated departmental performance using data-driven assessments, identifying areas for improvement and implementing targeted interventions.
- Implemented new policies and procedures that aligned with best practice standards, resulting in more effective delivery of services.
- Led crisis intervention efforts as needed, providing skilled de-escalation techniques while maintaining a safe environment for all involved parties.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Case Manager
St. James Rehabilitation & Healthcare Center
05.2017 - 08.2024
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Director of Case Management
St. James Rehabilitation & Healthcare Center
07.2020 - 08.2024
- Reviewed and developed intake and discharge planning strategies to encourage client engagement and retention.
- Collaborated with multidisciplinary teams to facilitate client care and reduce case management barriers.
- Created care plans that addressed clinical and financial challenges, family requirements and facilitated patient quality of life.
- Streamlined, standardized and implemented case management processes and techniques to maximize revenue cycle.
Therapist
Jessica Carlucci Counseling
04.2021 - 04.2023
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Provided individual and family therapy sessions to patients suffering from mental health issues.
Therapist
Psychotherapy & Social Work Concepts
01.2019 - 05.2022
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Maintained and updated patient records, changes in service plans and treatment reports.
Therapeutic Horseback Riding Instructor
Pal-O-Mine Equestrian
01.2017 - 11.2019
- Promoted a positive learning environment, fostering relationships between riders and their horses.
- Established trust with clients by demonstrating reliability, punctuality, professionalism, and genuine passion for equestrian education.
- Enhanced rider safety by implementing structured lesson plans and providing clear instructions.
- Cultivated a supportive community among fellow instructors through collaboration and sharing best practices.
- Assisted riders in setting attainable goals, tracking progress, and celebrating achievements.
- Adhered to industry safety standards at all times during lessons, ensuring the well-being of both clients and horses alike.
Education
Master of Arts - Social Work
Long Island University
Greenvale, NY05.2017
BBA - Management in Leadership & Marketing
Dowling College
Oakdale, NY05.2014
Skills
- Interpersonal communication
- Problem-solving abilities
- Organizational skills
- Active listening
- Written and Verbal Communication
- Discharge Planning
- Management & Leadership
- Crisis Intervention
- Teamwork and collaboration
Certification
- NYS Licensed Clinical Social Worker, License # 093140
- NYS Department of Health Screen Certified # 002015003416
- Advanced Certificate in Forensic Social Work
- Seminar in Field Instruction Certified
Timeline
Military and Family Life Counselor
Magellan
08.2024 - Current
Director of Social Work & Case Management
St. James Rehabilitation & Healthcare Center
06.2022 - 08.2024
Therapist
Jessica Carlucci Counseling
04.2021 - 04.2023
Director of Case Management
St. James Rehabilitation & Healthcare Center
07.2020 - 08.2024
Therapist
Psychotherapy & Social Work Concepts
01.2019 - 05.2022
Case Manager
St. James Rehabilitation & Healthcare Center
05.2017 - 08.2024
Therapeutic Horseback Riding Instructor
Pal-O-Mine Equestrian
01.2017 - 11.2019
Master of Arts - Social Work
Long Island University
BBA - Management in Leadership & Marketing
Dowling College
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