Amber Masciovecchio

• Mentored new officers in proper procedures and departmental standards, helping them acclimate quickly and perform effectively in their roles.
• Handled sensitive situations involving victims with compassion and professionalism, offering necessary support services when needed.
• Testified effectively in court proceedings, presenting clear evidence that led to successful convictions or resolutions in criminal cases.
• Collaborated with other agencies to address crime trends and share resources for more comprehensive problemsolving.
• Streamlined report writing processes, leading to increased efficiency and accuracy in documentation.
• Educated community members about crime prevention methods, leading to decreased instances of property crimes within neighborhoods.
• Motivated and trained squad members to become proficient with equipment and daily tasks.
• Enhanced public trust in law enforcement through effective communication and relationship-building with citizens.

Attended to the Kansas City Regional Police Academy

• Maintained high levels of physical fitness, consistently passing mandatory fitness tests required for job performance.
• Received ongoing training in various law enforcement topics to stay current with industry best practices and procedures.
• Trained in firearms and self-defense tactics.

• Also served as a Customer and Cashier Team Lead
• Provide outstanding customer service, audit the store inventory, and create effective loss prevention strategies
• Work in a fast pace environment while minimizing mistakes to ensure our systems run smoothly so that our customers feel comfortable & happy
• Ensure store is meeting safety regulations and report any accidents
• Order First Aid supplies for both customer and employee use.
• Coached team members on best practices in conflict resolution, de-escalation techniques, and customer service skills when interacting with suspected shoplifters or difficult patrons.
• Contributed to the development of store safety programs by conducting risk assessments and proposing improvements for existing protocols.
• Fostered a positive work environment by promoting teamwork, open communication, and continuous improvement initiatives.

• Provide great customer service and promptly attend to customer needs
• Manage the front end of the store to have an efficient flow that is convenient for the customers
• Address and solve various problems
• Train new employees
• Handle diverse areas throughout the store (front end, deli, floral, dairy and shelf stocker).

• Provide fantastic care for the school's 2–5-year-old children
• Supported students in developing social skills through structured activities and positive reinforcement techniques.
• Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
• Developed strong relationships with parents through regular communication about their child''s progress and needs.