Amber McAdam
Collegeville,PA
Summary
Dynamic and customer-focused professional with experience at Wegmans, excelling in problem-solving skills. Proven ability to enhance customer satisfaction by effectively addressing concerns and guiding resolutions. Adaptable and open-minded, I thrive in collaborative environments, ensuring a positive experience for all customers while supporting team objectives.
Overview
2
2
years of professional experience
Work History
Service Desk
Wegmans
Collegeville, PA
08.2023 - 10.2025
Checked out customers and bagged groceries . Helped customers find products .
Helped customers when unhappy with their products or experience, helped guide them to managers , give refunds and filled out complaint forms .
Sold lottery tickets .
Answered the telephones and directed caller to the right people .
Help support the front end and other departments when needed
Education
High School Diploma -
Ridgeway Crystal Beach High School
Ridgeway , Ontario, Canada 06.1998
Skills
I’m very open minded and willing to learn
I’m good at problem solving and I can pivot quickly
I’m a people person
I’m polite , kind , understanding and respectful
I try hard to be flexible
I work well with people
Timeline
Service Desk
Wegmans
08.2023 - 10.2025
High School Diploma -
Ridgeway Crystal Beach High School