Amber Mcafee
Bernalillo,NM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development. Determined worker with track record of success in resolving technical problems and providing support for wide range of hardware and software systems. Adept at troubleshooting complex technical issues and providing hands-on support to users. Possesses excellent customer service and time management skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Material Coordinator
Strativia LLC./ Prime Response Inc.
08.2021 - Current
- IT Property Custodian: Completed daily cycle counts of 300+ assets. Tracking and maintaining IT assets by preparing required documents and following established procedures to ensure accuracy of inventory. Managed to receive operations and proper storage of incoming materials. Used ticketing systems to manage and process support actions and requests. Coordinate to propose changes, upgrades, and/or modifications to Defense Property Accountability System.
- Equipment Control Office (ECO): Perform periodic compliance visits to ensure accountability and asset management processes are effective. Educate and assist Property Custodians with development of corrective actions. Leadership skills and IT asset knowledge to provide guidance and annual training to Property Custodians regarding IT asset management, responsibilities, and procedures. Researched and compiled information on variety of issues from multiple sources, prepared thorough reports, and presented findings in ServiceNow meetings. Complete out-processing process for departing Property Custodian.
- CSU/Hazmat/Fuels: Work with customers to obtain important documents to process accountable assets. Assist customers to establish DPAS records for Government Furnished Property. Created and implemented tracking systems to monitor progress and meet deadlines. Prepared and maintained comprehensive production reports to highlight production developments for management review throughout ServiceNow. Process hazardous material (HAZMAT) purchase requests and ensure tracking/labeling requirements are administered for requestors. Assist with receiving customer requests for liquid propellant requirements and coordinate liquid propellant transactions with DLA Energy. Sign and monitor Comprehensive Cost and Requirement System to ensure applicable accountable property records/documents are processed.
Merchandiser/Stocking Associate
Sam's Club
05.2021 - 09.2021
- Performed inventory control, such as counting, and stocking merchandise. Placed products in correct storage locations to keep stock areas organized and inventory counts accurate. Greeted customers and directed to requested products. Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes. Updated pricing and signage to complete product displays and educate customers. Set up advertising displays and arranged merchandise on counters and tables to promote sales. Maintained effective team member communication. Created balanced pallets to support efficient and safe sales floor replenishment.
Recreational Leader
City Of Albuquerque Parks And Recreation Dept
06.2020 - 07.2021
- Coordinated staff volunteers to supervise events and facilitate scheduled activities. Scheduled events in recreation facilities and monitored facility conditions. Researched, planned and organized mentally stimulating activities for individuals between ages of 6 and 15. Maintained inventory of supplies and equipment with established sign-out procedures. Kept athletic and games equipment and facilities organized and maintained. Conducted training seminars, staff meetings, coaching clinics and community meetings to promote organization and educational opportunities.
Sales Associate
Kohls Department Store
10.2019 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Helped customers locate products and checked store system for merchandise at other sites. Prepared merchandise for sales floor by pricing or tagging. Rotated stock and restocked shelves to maintain product availability and store appearance. Managed returns, exchanges and refunds in accordance with store policy. Engaged with customers to build rapport and loyalty. Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers. Generated new sales leads to achieve and exceed monthly sales goals.
Sales Associate
Zumiez Retail
08.2019 - 10.2019
- Helped customers locate products and checked store system for merchandise at other sites. Presented professional image consistent with company's brand values. Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs. Drove store revenue by offering customers accessories and related purchases to complete selections. Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas. Increased sales by 8%. Contributed to team objectives in fast-paced environment.
Flight Crew Member
Gravity Park
11.2018 - 08.2019
- Monitored guests and enforced rules, maintaining safety for visitors and staff. Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies. Built and established positive relationships with patrons, team members and supervisors. Developed relationships with customers to provide ongoing support and encouragement. Facilitated team building activities and workshops to improve communication, collaboration and productivity. Researched latest industry trends and developments to keep abreast of best practices.
Jumper Specialist
A Ton Of Fun
06.2018 - 10.2018
- Followed all company policies and procedures to deliver quality work. Assisted with staff training to enforce quality, safety and sanitation guidelines. Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies. Assisted customers in entering and exiting rides, providing balance support and general directions. Trained new recreation attendants on safety procedures and customer service tactics. Supervised gameplay and monitored guests' actions to prevent theft. Engaged safety devices and monitored attraction during operation to reduce safety risks. Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements. Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Cibola High School
Albuquerque, NM05.2020
Skills
- Record Data
- Microsoft Windows and Office
- Numerical Data Analysis
- User Training
- Hazardous Material Safety
- Troubleshooting Network Issues
- HAZMAT Programs
- Documentation Skills
Certification
- Accountable Property Officer, DPAS - 8/25/2021
- Asset Disposition, DPAS - 8/25/2021
- Asset Receiver, DPAS - 8/25/2021
- Agency Report and Forms, DPAS - 8/26/2021
- Agency Pre-defined Inquiries, DPAS - 8/26/2021
- Block III Equipment Management Course Training- 9/16/2021
- Catalog Manager, DPAS - 8/25/2021
- Certified Forklift Operator, Prime Response Inc. - 5/17/2023-5/30/31
- COMSEC Course Training - 9/16/2021
- Data Inquiry, DPAS - 8/26/2021
- Records Management Training - 5/11/2022
- Reports and Forms, DPAS - 8/26/2021
- Property Administrator, DPAS - 8/26/2021
Timeline
Material Coordinator
Strativia LLC./ Prime Response Inc.
08.2021 - Current
Merchandiser/Stocking Associate
Sam's Club
05.2021 - 09.2021
Recreational Leader
City Of Albuquerque Parks And Recreation Dept
06.2020 - 07.2021
Sales Associate
Kohls Department Store
10.2019 - 06.2020
Sales Associate
Zumiez Retail
08.2019 - 10.2019
Flight Crew Member
Gravity Park
11.2018 - 08.2019
Jumper Specialist
A Ton Of Fun
06.2018 - 10.2018
High School Diploma -
Cibola High School
- Accountable Property Officer, DPAS - 8/25/2021
- Asset Disposition, DPAS - 8/25/2021
- Asset Receiver, DPAS - 8/25/2021
- Agency Report and Forms, DPAS - 8/26/2021
- Agency Pre-defined Inquiries, DPAS - 8/26/2021
- Block III Equipment Management Course Training- 9/16/2021
- Catalog Manager, DPAS - 8/25/2021
- Certified Forklift Operator, Prime Response Inc. - 5/17/2023-5/30/31
- COMSEC Course Training - 9/16/2021
- Data Inquiry, DPAS - 8/26/2021
- Records Management Training - 5/11/2022
- Reports and Forms, DPAS - 8/26/2021
- Property Administrator, DPAS - 8/26/2021
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