AMBER MCCARTHY
Holliston,MA
Summary
Dynamic customer service professional delivering exceptional service in diverse departments. Enhances customer satisfaction through personalized interactions and maintains safety and cleanliness standards. Quickly adapts to various roles, contributing to team efficiency and overall success.
Overview
22
22
years of professional experience
Work History
Grocery Store Associate
Stop and Shop
MA
2022.01 - 2025.01
- Provided customer service across multiple departments including deli, bakery, coffee station, and floral
- Prepared and served food items following safety and sanitation standards
- Operated registers and handled cash transactions accurately
- Maintained cleanliness through dishwashing and general upkeep
- Assisted with stocking, displays, and inventory as needed
- Adapted quickly to different roles to support team operations
Companion/Caregiver (intermittent)
Companion Referral Services
Needham, MA
2015.01 - 2024.01
- Delivered personalized service, fostering strong client relationships.
- Addressed customer needs professionally, enhancing client satisfaction.
- Maintained clean, sanitary environments, ensuring safety compliance.
- Assisted with food preparation, maintained sanitation of kitchen and service areas.
- Communicated effectively with team members to support smooth operations.
- Provided general pet care and dog walking for clients.
Grocery Store Associate
Brothers Marketplace/Roche Bros.
MA
2014.01 - 2019.01
- Delivered friendly, fast customer service to enhance customer satisfaction in high-volume setting
- Handled cash and card transactions accurately
- Ensured cleanliness and organization of service and preparation areas to support efficient operations
- Ensured compliance with food safety standards during food preparation
- Prepared food and supported basic drink service
- Collaborated across front-end and kitchen to streamline operations and improve workflow
Server
Corky Bells Seafood
FL
2007.01 - 2011.01
Bartender-Server-Barback-Busser
La Cita Country Club
Titusville, FL
2002.09 - 2004.08
Education
GED -
Astronaut High School
Titusville, FLNational Resturant Associations
Skills
- Cash handling
- Inventory management
- Product merchandising
- Sanitation and safety compliance
- Guest engagement
- Planning and coordination
- Team collaboration
- Organizational skills
- Problem solving
- Communication skills
- Relationship development
Timeline
Grocery Store Associate
Stop and Shop
2022.01 - 2025.01
Companion/Caregiver (intermittent)
Companion Referral Services
2015.01 - 2024.01
Grocery Store Associate
Brothers Marketplace/Roche Bros.
2014.01 - 2019.01
Server
Corky Bells Seafood
2007.01 - 2011.01
Bartender-Server-Barback-Busser
La Cita Country Club
2002.09 - 2004.08
GED -
Astronaut High School
National Resturant Associations