Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Amber McCullen

Greensboro,NC

Summary

Sales professional with over eight years of experience in new home sales, consistently exceeding quotas and enhancing customer satisfaction. Expertise in strategic market analysis and relationship management. Proven ability in problem-solving and delivering customized solutions that drive revenue growth and client retention.

Overview

13
13
years of professional experience

Work History

New Home Consultant

Lennar
Graham, NC
09.2024 - Current
  • Generates sales leads through community engagement, realtor partnerships, and proactive prospecting.
  • Conducts market analysis to identify trends, developing targeted sales strategies that boosted home sales volume.
  • Utilizes CRM software to track client interactions and feedback, improving lead conversion rates.
  • Cultivates strong customer relationships, enhancing trust and increasing referral rates.

Sales Representative

D. R. Horton
Kernersville, NC
08.2023 - 09.2024
  • Articulated D.R. Horton's unique value proposition, successfully addressing customer concerns and consistently exceeding home sales quota
  • Maintained comprehensive knowledge of product offerings and local demographics, ensuring informed consultations and strategic sales approaches.
  • Achieved $25M in sales within the first year by effectively communicating value and solutions tailored to client needs.
  • Partnered with builders and loan officers to enhance client experience, ensuring seamless transactions and high satisfaction rates.
  • Guided clients through home options, successfully closing over 75 homes by leveraging market insights and personalized service.

Sales Partner

True Homes
Greensboro, NC
10.2017 - 07.2023
  • Generated sales leads through community engagement, realtor partnerships, and proactive prospecting.
  • Conducted market analysis to identify trends, resulting in targeted sales strategies that increased home sales volume.
  • Tracked client interactions and feedback using CRM software, improving lead conversion rates.
  • Cultivated strong customer relationships, enhancing trust and increasing referral rates.
  • Achieved over $85 million in sales volume during tenure, driving substantial revenue growth for True Homes.

Field Account Rep

VHA Wireless
Charlotte, NC
04.2016 - 08.2017
  • Partnered with Account Managers to create tailored marketing strategies, enhancing long-term relationships and driving sales growth.
  • Implemented targeted training programs for store associates, improving product knowledge and customer engagement.
  • Expanded territory through collaboration with Boost Mobile dealers, increasing market share via strategic partnerships.
  • Developed merchandising strategies for authorized dealers, optimizing product placement and elevating brand visibility.
  • Mentored dealers continuously, fostering business acumen and empowering teams to meet sales targets effectively.

Sales Solutions Specialist

Verizon Wireless
Snellville, GA
05.2012 - 05.2015
  • Averaged 300% of new activation quota monthly for three consecutive years.
  • Utilized Salesforce analytics to identify upsell opportunities, boosting revenue through targeted initiatives.
  • Facilitated cross-functional training sessions to enhance product knowledge and increase customer engagement.
  • Communicated product benefits to clients, resulting in increased customer satisfaction and loyalty.
  • Mentored peers to cultivate a positive team environment, fostering collaboration and sales best practices.

Education

Master of Science - Recreation, Parks, Sport Leadership

Virginia Commonwealth University
Richmond, VA

Bachelor of Arts - English/Mass Communications

Saint Paul's College
Lawrenceville, VA

Skills

  • Lead generation and referrals
  • Market/Competitor analysis
  • Problem solving
  • CRM proficiency
  • Presentation/Marketing
  • Product expertise
  • MLS
  • Time management

Accomplishments

2022- $20 million in sales volume and highest company client survey satisfaction score at 98% -True Homes


2018- Rookie of the Year-44 sales and $10 million in sales volume-True Homes


2014-Winner's Circle-finished in top 10% of sales reps in Georgia/Alabama Region-Verizon Wireless

Timeline

New Home Consultant

Lennar
09.2024 - Current

Sales Representative

D. R. Horton
08.2023 - 09.2024

Sales Partner

True Homes
10.2017 - 07.2023

Field Account Rep

VHA Wireless
04.2016 - 08.2017

Sales Solutions Specialist

Verizon Wireless
05.2012 - 05.2015

Master of Science - Recreation, Parks, Sport Leadership

Virginia Commonwealth University

Bachelor of Arts - English/Mass Communications

Saint Paul's College

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