Amber McGuire
Shawsville,VA
Overview
9
9
years of professional experience
Work History
Machine Operator Technician
Amazon
Hagerstown, MD
07.2021 - 01.2024
- Secured parts in holding fixtures firmly using clamps.
- Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
- Followed specific mixing techniques and measurements required by procedures and batch records.
- Maintained a safe work environment by adhering to safety procedures and regulations.
- Verified production orders prior to starting set-up.
- Marked workpieces with carefully measured reference points and cutting lines.
- Positioned and secured materials against cutting, clamping and feeding mechanisms.
- Prepared machine for production processes by equipping with required tools and parts.
- Operated manual machinery by turning handwheels and opening or closing valves.
- Programmed computer numerical control machines using CAD and CAM software packages.
- Verified conformance of finished products to specifications using various gauges such as micrometers, calipers and depth gages.
- Organized pallets and secured materials with plastic wrap to prepare for movement to skids.
- Analyzed blueprints and specifications for producing parts according to customer requirements.
- Utilized fastening equipment to fasten, package and stack materials and products.
- Communicated with supervisors about any changes that need to be made during production runs.
- Read diagrams and work orders to coordinate machine schedule.
- Loaded and set up equipment for daily machine operation.
- Met or exceeded target for on-time customer shipments.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Repaired minor mechanical and electrical issues and notified managers of more extensive equipment problems.
- Inspected final results and compared to production order to support quality assurance.
- Filed or ground rough spots or sharp edges out of finished products.
- Repaired worn tools or replaced them when necessary.
- Adjusted oven temperature to prepare for oven curing process.
- Monitored machine operations to detect malfunctions or out-of-tolerance machining and adjusted machine controls or control media as required.
- Inspected parts with precision measuring instruments and recorded results on inspection reports.
- Monitored and recorded pressure readings, feed rates and other operational data.
- Oversaw machine operation to identify defects or malfunctions, making adjustments as necessary.
- Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.
- Documented materials used for each job to update inventory records.
Wearhouse
spectrum
Blacksburg, VA
08.2016 - 05.2019
- Secured parts in holding fixtures firmly using clamps.
- Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
- Followed specific mixing techniques and measurements required by procedures and batch records.
- Manipulated controls to set, activate and adjust mechanisms on machinery.
- Maintained a safe work environment by adhering to safety procedures and regulations.
- Verified conformance of finished products to specifications using various gauges such as micrometers, calipers and depth gages.
- Prepared machine for production processes by equipping with required tools and parts.
- Operated manual machinery by turning handwheels and opening or closing valves.
- Programmed computer numerical control machines using CAD and CAM software packages.
- Positioned and secured materials against cutting, clamping and feeding mechanisms.
- Marked workpieces with carefully measured reference points and cutting lines.
- Read diagrams and work orders to coordinate machine schedule.
Store Assistant
Foodlion Grocery Store
Blacksburg, VA
03.2015 - 06.2018
- Resolved customer complaints in a professional manner while adhering to company policies.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Performed daily opening and closing duties such as counting registers, setting alarms.
- Prepared purchase orders for new inventory based on customer demand trends.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Assisted customers in finding desired products throughout the store.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Helped customers make purchases by demonstrating, describing and recommending products.
- Processed payments and maintained accurate drawers to meet financial targets.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Identified theft issues through surveillance systems monitoring and reporting suspicious activity.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Verified accuracy of incoming shipments by comparing contents against invoices and purchase orders.
- Greeted customers to determine wants or needs.
- Enforced in-store security to drive health and safety procedures and regulations.
- Brought customer issues to immediate attention of supervisor to achieve quick resolutions.
- Maintained cleanliness of sales floor and backroom areas.
- Maintained highest level of visual merchandising and store conditions to foster welcoming shopping environment.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Used credit card machines, calculators and barcode scanners to record transactions.
- Provided guidance on product use, operation, maintenance, and troubleshooting techniques.
- Answered store and merchandise questions and led customers to wanted items.
- Greeted customers and provided assistance with product inquiries.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Received deliveries from vendors and ensured proper storage in designated areas.
- Participated in training sessions related to new products or technologies used in the store.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Delivered exceptional sales services to improve customer satisfaction.
- Computed purchases and received and processed cash or credit payment.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Education
High School Diploma -
Eastern Montgomery High School
Elliston, VA03-2009
References
References available upon request.
Timeline
Machine Operator Technician
Amazon
07.2021 - 01.2024
Wearhouse
spectrum
08.2016 - 05.2019
Store Assistant
Foodlion Grocery Store
03.2015 - 06.2018
High School Diploma -
Eastern Montgomery High School