Amber McLain
Hobart,IN
Summary
Friendly Bartender with exceptional customer service and time management skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. I am a Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Bartender
The Draft House
Lake Station, IN
11.2019 - Current
- Efficiently opened or closed bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Streamlined inventory management, accurately tracking stock levels..
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Managed cash handling duties responsibly, ensuring accurate accounting at beginning, during and end of each shift.
- Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Intern
Department Of Public Advocacy
Henderson, KY
08.2016 - 08.2020
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Enhanced communication between departments by regularly distributing memos and announcements.
- Expedited document processing times by efficiently utilizing office equipment such as scanners, copiers, and printers.
- Delivered clerical support by handling range of routine and special requirements.
- Completed clerical tasks such as filing, copying, and distributing mail.
Education
Associate of Arts - Business Administration And Management
Henderson Community College
Henderson, KY 08.2024 -
Skills
Payment Processing
Basic accounting
Customer Service
Clear and effective communication
Highly reliable
Document Management
Clerical Support
Multi-line phone proficiency
Time Management
Organizing and Categorizing
Timeline
Associate of Arts - Business Administration And Management
Henderson Community College
08.2024 -
Bartender
The Draft House
11.2019 - Current
Intern
Department Of Public Advocacy
08.2016 - 08.2020