Amber McNeil
Benton,AR
Summary
Proven Medical Assistant with a track record of enhancing patient care and streamlining clinical operations at Dr. Scott Walsh's clinic. Expert in EMR/EHR and known for exceptional patient relations, significantly improving patient satisfaction. Skilled in medical terminology and compassionate support, consistently delivering results by prioritizing patient needs and clinic efficiency. I am also extremely skilled in the office side of clinic.
Overview
16
16
years of professional experience
Work History
Medical Assistant
Dr. Scott Walsh
12.2017 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Keeping his surgery scheduled accurate.
- Making sure that his clinic schedule it scheduled appropriately.
- Getting FMLA and medical records together for patients.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Get authorizations for MRIs and Surgery's.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Returning phone calls to patients about clinical questions and also to set up appointments.
- Emailing documentation
- Letter dictation
Surgery Assistant
Dr. Hugh Burnett
01.2013 - 12.2017
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Followed appropriate procedures to minimize patient's exposure to radiation.
Medical Assistant
Central Arkansas Pediatric Clinic
01.2009 - 01.2012
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained client medical history, medication information, symptoms, and allergies.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures, and care plan instructions.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Education
No Degree -
Remington
Little Rock, ARHigh School Diploma -
Bryant High School
Bryant, AR05.2006
Skills
- Patient Care Coordination
- Medical Terminology
- HIPAA Compliance
- EMR / EHR
- Compassionate
- Patient Scheduling
- Data Entry
- CPR
- Medical office administration
- Medical terminology knowledge
- Clinical Documentation
- Patient Flow Management
- Prioritizing stat orders
- Reliable team player
- Medical Records Management
- Appointment Setting
- Medical supply inventory
- Electronic Medical Records
- Account Management
- Patient Assessments
- Patient Relations
- Orthopedic splints
- Companionship and emotional support
- Customer Service
- Family Education
- Vital signs monitoring
Timeline
Medical Assistant
Dr. Scott Walsh
12.2017 - Current
Surgery Assistant
Dr. Hugh Burnett
01.2013 - 12.2017
Medical Assistant
Central Arkansas Pediatric Clinic
01.2009 - 01.2012
No Degree -
Remington
High School Diploma -
Bryant High School