AMBER MERIDETH
Louisville,KY
Summary
Accomplished Project Manager offering 10+ years of experience in HealthCare. Successful when leading high-performing teams to sustain product vision, roadmap and business goals. Exceptional leader with talent for driving stellar, on-target results.
Overview
9
9
years of professional experience
Work History
Implementation Project Manager
CoverMyMeds
11.2022 - 04.2023
- Managed project resources to meet deliverables, including forming and motivating cross- functional Business and IT teams
- Provided regular communications and project status reports to management, stakeholders, and the project team
- Managed multiple concurrent projects throughout project lifecycles
- Facilitate all operational checkpoint activities throughout the lifecycle of projects
- Managed project related risks, issues, assumptions, and dependencies, including making recommendations to management on mitigating and/or remediating activities
- Assisted in the resolution of conflicts regarding resources, deadlines, and standards
- Ensure all projects adhere to project methodology and compliance standards set by the company
- Served as a subject matter expert in routinely briefing key stakeholders on different aspects of assigned project
- Defined and tracked project milestones while developing, maintaining, and reporting on an overall and integrated delivery plan.
- Developed project plans identifying key issues, approaches and performance metrics.
Technical Trainer
McKesson
10.2021 - 11.2022
- Blended business goals, missions, and values with learning development initiatives to deliver high-quality training to employees.
- Reviewed Business Rules with Leadership to ensure all processes aligned and were documented in employee resources.
- Designed Excel macro and standardized notation templates to increase efficiency and accuracy across entire Non-Commercial Specialty Pharmacy.
- Leveraged simulations, team exercises, and group discussions to increase training engagement.
- Worked with video production team and developed new training content in various distribution channels.
- Updated training coursework and requirements according to group and technology changes.
Operations Supervisor
McKesson
06.2019 - 10.2021
- Data Analysis and Reporting.
- Compiled and distributed several different reports to support senior management and the business.
- Analyzed data required to confer with Operations Manager to plan activities, new commitments, status of work in process and to monitor for efficiency and accuracy
- Quality Control.
- Developed performance metrics for quarterly reviews.
- Developed and oversaw strategies for improving operations efficiency and accuracy.
- Aligned operational boundaries between process and production demands.
- Completed pharmacy incident research including detailed root cause analysis and corrective action with acute sensitivity to the needs of the customer
- Operations Management.
- Provided direction, resolved problems, and set deadlines to ensure timely completion of work.
- Ensured standards for efficiency, and productivity are being met or exceeded.
- Resolved escalations involving patient and physician counseling, coordination and delivery of reimbursement and other services related to the patient support programs.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
Subject Matter Expert
McKesson
08.2015 - 06.2019
- Supported teams in continuous delivery of quality products and services, enhancing usage and introducing new features.
- Analyzed business problems, identifying root causes and developing robust solutions.
- Collaborated with management to identify and prioritize new development concepts.
- Monitored and tracked user progress to identify improvement opportunities.
Case Manager
McKesson
07.2014 - 07.2015
Education
PMP Certification -
Project Management Institute
08.2022
Lean Six Sigma – Yellow Belt -
MoreSteam
03.2022
Bachelor of Art - Psychology
University of Louisville
05.2021
Skills
- Leadership
- Communication
- Emotional Intelligence
- Collaboration
- Risk Management
- Documentation
- Microsoft Office
- Smartsheet
- Google Sheets
- Strategic Planning
- Task Management
- People Management
- Problem Solving
- Time Management
- Adaptability
- Creativity
Timeline
Implementation Project Manager
CoverMyMeds
11.2022 - 04.2023
Technical Trainer
McKesson
10.2021 - 11.2022
Operations Supervisor
McKesson
06.2019 - 10.2021
Subject Matter Expert
McKesson
08.2015 - 06.2019
Case Manager
McKesson
07.2014 - 07.2015
PMP Certification -
Project Management Institute
Lean Six Sigma – Yellow Belt -
MoreSteam
Bachelor of Art - Psychology
University of Louisville