Microsoft Word
Amber Middelfart
Chattanooga,TN
Summary
Dedicated, empathetic Substance Abuse Counselor and Mental Health Professional with over ten years of experience working in community mental health. Exceptionally talented at building rapport with diverse patient groups to encourage treatment adherence and relapse prevention. Organized and dependable candidate who is successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Co-Occurring Disorder Specialist
Resources for Human Development
2023.06 - Current
- Participates in daily ACT treatment team meetings to discuss client treatment goals, needs, and barriers.
- Provides counseling interventions and case management services to ACT clients within community, connecting clients and families to appropriate resources while adhering to all HIPPA Policies and Procedures.
- Provides client-centered treatment utilizing various modalities including Motivational Interviewing, Harm Reduction, and Cognitive Behavioral Therapy to increase stabilization in all areas of life and community integration and independence.
- Collaborates with other members of ACT Team and community providers to provide comprehensive substance use, mental health, and supportive services to clients.
- Utilizes motivational interviewing techniques when working with resistant clients leading to increased commitment in treatment.
- Provides crisis intervention services to clients experiencing acute distress or suicidal ideation, ensuring their safety and referring them to appropriate resources.
- Maintains up-to-date documentation of client progress notes, treatment plans, and biopsychosocial assessments in accordance with regulatory requirements utilizing Microsoft Word, Microsoft Teams, Microsoft Excel, Microsoft Outlook, Sharepoint, and Electronic Medical Record.
- Establishes rapport with diverse clientele through cultural competence training sessions attended regularly.
- Improves client satisfaction by developing strong therapeutic alliances with each client through empathetic listening and tailored support for individual needs.
- Conducts thorough assessments, gathering information on clients' substance use history, mental health status, and psychosocial factors influencing their mental health and substance use.
- Deliver client medications prepared by ACT RN.
Adolescent Counselor
CADAS
2022.11 - Current
- Supported and assessed clients struggling with behavioral issues, school truancy, substance abuse, family conflict, trauma, legal issues and devised evidence-based interventions based on client needs.
- Provided evidence-based counseling interventions including Motivational Interviewing, Harm Reduction, Dialectical Behavioral Therapy, Cognitive Behavioral Therapy to promote adherence to treatment plans, adoption of healthy behaviors, relapse prevention, and personal accountability.
- Developed and led goal-oriented psycho education therapy groups to improve clients' level of functioning.
- Provided comprehensive case management services and connected clients and families to appropriate resources.
- Conducted professional assessment of family needs and provided family therapy as clinically determined.
- Collaborated with family, school staff, probation officers, and DCS case managers throughout treatment.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
- Developed and implemented individual Behavior Modification Plans to promote positive behavior and adherence to program and school rules/policies using evidenced-based interventions.
- Collaborated with medical personnel and other staff members to devise strategies based on individual client needs.
- Prepared and maintained client clinical records including Treatment Plans, Bio Psychosocial Assessments, Progress Notes, Group Progress Notes, Behavior Modification Plans, while adhering to specific deadlines utilizing Electronic Medical Record, Microsoft Word, Microsoft Excel.
- Performed duties in accordance with applicable standards policies and regulatory guidelines to promote safe working environment.
- Anticipated patients' needs by making necessary aftercare referrals and appointments and coordinated patient discharge with multidisciplinary team.
Counselor
Cove Behavioral Health, Dacco Behavioral Health
2016.04 - 2019.09
- Provided clinical services for caseload of 35+ clients diagnosed with Substance-Related Disorder in 13th Judicial Court Drug Court Program.
- Conducted on-going client assessments and created personalized therapeutic treatment plan goals in accordance with SAMHSA, CARF, and agency standards.
- Utilized Cognitive Behavioral Therapy and Motivational Interviewing behavioral strategies to promote adherence to treatment plans, drug court expectations, adoption of healthy behaviors, and engagement in self-care.
- Facilitated group and individual therapy in outpatient setting.
- Developed goal-oriented psycho education activities in both Intensive Outpatient (IOP) therapy groups and Outpatient (OP) therapy groups while adhering to agencies drug court curriculum to improve clients' overall level of functioning.
- Collaborated with client probation officers, providing client court reports by specific deadline.
- Attended court hearings providing support and advocacy for clients.
- Participated in clinical staffings that encouraged feedback from treatment team on client care needs and progress.
- Provided comprehensive case management services and connected clients and families to appropriate resources while adhering to all HIPPA Policies and Procedures.
- Provided crisis intervention, when needed.
- Prepared and maintained client clinical records including Treatment Plans, Bio Psychosocial Assessments, Progress Notes, Group Progress Notes, urine drug screen results, while adhering to specific deadlines utilizing electronic medical record, Microsoft Word, Microsoft Excel, Microsoft Outlook.
- Provided patient-centered discharge planning.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Developed and maintained courteous and effective working relationships by participating in team building activities, demonstrating respect, friendliness, and willingness to help wherever needed.
- Maintained energy and enthusiasm when resolving problems.
Substance Abuse Counselor
Cove Behavioral Health, DACCO Behavioral Health
2014.09 - 2016.09
- Supported and assessed clients diagnosed with Opioid Use Disorder receiving Medication Assisted Treatment (MAT).
- Provided clinical services for caseload of 55+ clients diagnosed with Opioid-Use Disorder.
- Collaborated with medical personnel and other staff members to devise strategies based on individual client needs.
- Conducted on-going client assessments and created personalized and evidence-based therapeutic treatment plan goals in accordance with SAMHSA, CARF, and agency standards.
- Conducted and completed initial Psychosocial Assessment and Reviews
- Utilized evidence-based approaches including Cognitive Behavioral Therapy and Motivational Interviewing behavioral strategies to promote adherence to treatment plans, adoption of healthy behaviors, medication dosing compliance, and engagement in self-care.
- Collaborated with client probation officers and case managers as needed.
- Participated in clinical staffings that encouraged feedback from treatment team on client care needs and progress.
- Provided comprehensive case management services and connected clients and families to appropriate resources while adhering to all HIPPA Policies and Procedures.
- Provided crisis intervention using evidence-based interventions when needed.
- Prepared and maintained client clinical records including Bio Psychosocial Assessment, Treatment Plan, Progress Notes, court reports, while adhering to specific deadlines utilizing Electronic Medical Record, Microsoft Word, Microsoft Excel, Microsoft Outlook.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Provided patient-centered discharge planning.
- Developed and maintained courteous and effective working relationships by participating in team building activities, demonstrating respect, friendliness, and willingness to help wherever needed.
- Maintained energy and enthusiasm when resolving problems.
Long-Term Substitute Teacher
Cleveland Municipal School District
2006.02 - 2008.09
- Created and upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained and upheld day-to-day classroom management by developing classroom expectations with students.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Worked with families and principal's office on disciplinary and safety issues.
- Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities.
- Organized lesson plans using teaching software for long-term interim assignments.
- Assigned, explained and graded homework.
- Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
- Supervised lunchroom and recess activities.
- Provided instruction for students in core subject areas taking into consideration student accommodations and individual needs.
- Administered standardized assessments with strict requirements and documented information in permanent records..
Seasonal Manager
Jack's Pools And Spas
1999.03 - 2008.09
- Oversaw daily operation of store including opening and closing store.
- Completed point of sale opening and closing procedures.
- Assisted customers with pool and spa care.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed inventory control, cash control and store opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Scheduled service orders.
Administrative Assistant
Cleveland State University
2003.08 - 2005.09
- Reviewed student Graduate Assistantship (GA) and Tuition Grant (TG) contract applications and determined eligibility based on set criteria.
- Entered and processed Graduate Assistantship and Tuition Grant contracts for College of Graduate Studies.
- Created new filing system for Graduate Assistantship and Tuition Grand contracts.
- Generated and created documents and forms as needed for Dean of Graduate Studies.
- Assisted graduate students through GA and TG process.
Education
Some College (No Degree) - Masters in Clinical Mental Health Counseling
Troy University
Tampa, FLBachelor of Science -
Cleveland State University
Cleveland, OH12.2005
Skills
- Substance-Related Disorders
- Providing Community Referrals
- Case Management
- Treatment Planning
- Clinical Documentation
- Crisis Intervention
- Training and Development
- Organization and Time Management
- Grading Protocols
- Instructional Techniques
- Group and Individual Instruction
- Teamwork and Collaboration
- Multitasking Abilities
- Behavior Modification Planning
- Evidence-based Interventions
- Problem-Solving
- Electronic Medical Records
- Lesson Plan Development
- Classroom Management
- Team Teaching and Collaboration
- Individual, Group, Family Counseling
- Solutions Focused
- Community Engagement
- Referral Coordination
- Motivational Interviewing
- Community Resources
Software
Microsoft Outlook
Microsoft Excel
Electronic Medical Records
Timeline
Co-Occurring Disorder Specialist
Resources for Human Development
2023.06 - Current
Adolescent Counselor
CADAS
2022.11 - Current
Counselor
Cove Behavioral Health, Dacco Behavioral Health
2016.04 - 2019.09
Substance Abuse Counselor
Cove Behavioral Health, DACCO Behavioral Health
2014.09 - 2016.09
Long-Term Substitute Teacher
Cleveland Municipal School District
2006.02 - 2008.09
Administrative Assistant
Cleveland State University
2003.08 - 2005.09
Seasonal Manager
Jack's Pools And Spas
1999.03 - 2008.09
Some College (No Degree) - Masters in Clinical Mental Health Counseling
Troy University
Bachelor of Science -
Cleveland State University
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