Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Amber Miller

American Fork

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

14
14
years of professional experience

Work History

Office Manager

Heritage Law Offices
12.2021 - Current
  • I am the Office Manager for Heritage Law Offices
  • I handle billing, HR, send invoices at the beginning of every month to clients, review/edit time cards, review PTO, payroll, edit invoices/billing, schedule hearings and meetings for attorneys, track spreadsheets of clients/billing/master sheet, write checks for invoices we receive from court/filings/ect., handle client concerns, social media, organize office, order supplies, answer phones, hire new employees
  • I also handle all of our collection cases from start to finish, meaning I draft pleadings, file with the courts and go to hearings.

Director/Manager

Wild West Series
11.2017 - 08.2022
  • Seasonal/part time job
  • I help put on events, coordinator, event management, accounting, payroll, HR, social media, trophy assembling
  • I assist with the marketing team
  • I use excel, trackside program and quick-books
  • I have built their website using wix
  • I am in charge of their scoring program, motosponder, registration for event, register, and track transponders, adding 500+ people into system.

Office Manager

Point Of The Mountain Chamber Of Commerce
06.2019 - 07.2020
  • I was the Office Manager for the Chamber of Commerce
  • I would organize and schedule meetings, provide general support to visitors, manage executives/CEOs schedules, create agendas for board-executive board and ambassador meetings, monitor and maintain office supplies, create excel spreadsheets, handle incoming calls, set businesses up with new memberships along with calling and renewing current members, work with CEO’s and government officials for meetings, organize chamber luncheons for 60+ individuals, take minutes/notes during meetings.

Brand Advocate Manager

Ken Garff Chevrolet
05.2015 - 03.2019
  • I started out as the Lead Receptionist a position we felt I was over qualified for but did so to get my foot in the door
  • Detailed answering phone calls, making salesman schedules, excel sheets for our license plates
  • I was quickly promoted to Rebate Clerk, I would report our sold cars to general motors and make sure we got our rebates paid out
  • After working here for 2 years, I got promoted to being the BAM(Brand Advocate Manager) where I worked directly under the general manger
  • I handled customer satisfaction, customer complaints, CSI Surveys, manager over the receptionist, hiring, terminations, social media, online reviews, turnover, paying bonuses to our salesman, in charge of planning our weekly and monthly meetings, planning our summer and Christmas parties.

Distribution Clerk

Intermountain Healthcare
01.2014 - 06.2015
  • In charge of taking medical supplies to different units throughout the hospital, re-stocking supplies, answer phone calls from different floors helping them get items that they need, tracking supplies, orders and re orders.

Sales Associate

Payaya Clothing
10.2009 - 05.2011
  • I worked this job all through high school while attending school full-time I was in charge of keeping the store clean and ready for customers, unloading and getting our shipments ready, operated cash register, handled returns, open and closed the store
  • Got promoted from part time to full time and became in charge of making sure the teals were cashed out correctly and numbers matched the dollar amounts documented.

Education

Certified Nurse Assistant Certificate -

MATC
01.2011

High School Diploma -

Orem High School
Orem, UT
05.2010

Skills

  • Excel spreadsheets and Microsoft Word
  • Customer Service
  • Data Entry
  • Self Motivated
  • Quick Learner
  • Conflict Resolution
  • Payroll
  • Adaptability

Hobbies

  • Reading
  • Motocross
  • Woodworking

Timeline

Office Manager

Heritage Law Offices
12.2021 - Current

Office Manager

Point Of The Mountain Chamber Of Commerce
06.2019 - 07.2020

Director/Manager

Wild West Series
11.2017 - 08.2022

Brand Advocate Manager

Ken Garff Chevrolet
05.2015 - 03.2019

Distribution Clerk

Intermountain Healthcare
01.2014 - 06.2015

Sales Associate

Payaya Clothing
10.2009 - 05.2011

Certified Nurse Assistant Certificate -

MATC

High School Diploma -

Orem High School
Amber Miller