Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Misuraco

Milwaukee,WI

Summary

Dedicated professional with extensive experience in cleaning and customer service at Molly Maid. Proven ability to enhance workplace cleanliness and provide exceptional customer support. Skilled in time management and problem-solving, ensuring efficient operations while maintaining high standards of safety and sanitation. Committed to fostering a welcoming environment for clients.

Overview

9
9
years of professional experience

Work History

Cleaner / Customer Service

Molly Maid
Pewaukee, WI
02.2019 - 08.2025
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.

Lead Teacher

KinderCare Learning Centers
Pewaukee, WI
08.2022 - 01.2023
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.

Cook

McDonald’s
Germantown, WI
11.2016 - 02.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Customer Service Cashier

Speedway Gas Station
Germantown, WI
04.2017 - 08.2017
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

Bachelor Of Criminal Justice -

Southern New Hampshire University
Hooksett, NH

High School Diploma -

Audubon Technology And Communication
Milwaukee, WI
05.2018

Skills

  • Cleaning and sanitizing
  • Housekeeping
  • Customer service
  • Time management
  • Team collaboration
  • Problem-solving
  • Chemical handling

Timeline

Lead Teacher

KinderCare Learning Centers
08.2022 - 01.2023

Cleaner / Customer Service

Molly Maid
02.2019 - 08.2025

Customer Service Cashier

Speedway Gas Station
04.2017 - 08.2017

Cook

McDonald’s
11.2016 - 02.2019

Bachelor Of Criminal Justice -

Southern New Hampshire University

High School Diploma -

Audubon Technology And Communication