Dynamic healthcare professional with extensive experience in the healthcare field, excelling in patient care, documentation and HIPAA compliance. Proven ability to promote teamwork, while delivering compassionate care and administering medications. Skilled in patient monitoring and dedicated to improving health outcomes through effective communication and collaboration.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Med Tech/Elderly Caregiver
Flex Force Medical Staffing
01.2025 - Current
Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
Performed patieny care by communicating directly with patients, answering questions, and assisting with concerns.
Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
Administered medications and performed basic and advanced patient assessments.
Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
Owner/Operator
Help Is on the Way
01.2013 - Current
Developed and implemented operational strategies to enhance business efficiency.
Managed daily operations, ensuring seamless workflow and customer satisfaction.
Implemented financial controls to monitor expenses and improve profitability.
Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
Assisted in recruiting, hiring and training of team members.
Coordinated staff training programs, improving compliance with regulatory standards and best practices.
Implemented electronic health record (EHR) systems, increasing data accuracy and accessibility for care teams.
Led interdisciplinary team meetings to address resident needs, fostering collaboration among healthcare providers.
Ensured compliance with industry regulations and accreditation standards through regular audits and updating internal processes accordingly.
Coordinated multidisciplinary care team meetings to discuss complex cases requiring collaborative input from various specialists for optimal treatment plans.
Coordinated with other healthcare providers concerning treatment plans for patients.
Administrator
Assisted Living Concepts
01.2007 - 01.2009
Managed daily administrative operations, ensuring efficient workflow and adherence to company policies.
Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
Administered medications according to prescribed schedules and protocols.
Assisted in training new aides on medication administration techniques.
Home Care Manager
Touchmark Living Center
01.1993 - 01.2006
Led daily operations of home care services, ensuring quality and compliance with state regulations.
Developed individualized care plans in collaboration with clients and families, enhancing satisfaction and service delivery.
Managed staff recruitment, training, and performance evaluations to foster professional development and high-quality care.
Implemented best practices for patient safety and infection control, significantly improving health outcomes.
Provided care as needed for backup.
Worked with PT, OT and ST to help rehab paitents gain their independence to return to their home after their rehab stay
CNA
South Hills Care Center
01.1991 - 01.1993
Provided compassionate care to residents, ensuring comfort and dignity during daily activities.
Assisted with personal hygiene, mobility support, and nutritional needs for diverse patient populations.
Monitored vital signs and communicated changes to nursing staff for timely intervention.
Trained new staff in proper caregiving techniques and facility protocols to enhance patient care quality.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.