Amber Monteferrante
Henderson,NV
Summary
Results-driven professional supporting workforce operations, contractor onboarding, training, and process improvement. Brings strength in KPI reporting, stakeholder communication, compliance support, and documentation that improve employee experiences and operational consistency.
Overview
17
17
years of professional experience
Work History
Senior Analyst
Walmart Inc.
03.2019 - 05.2026
- Led onboarding operations supporting large-scale contractor and workforce activation programs.
- Partnered with leadership teams to enhance onboarding experiences and streamline operational efficiency.
- Developed reporting and KPI dashboards to track workforce performance and engagement.
- Facilitated stakeholder meetings, delivering executive-level updates on workforce initiatives to ensure alignment and support.
- Identified process gaps and implemented targeted solutions to enhance employee and contractor experiences.
- Created training materials, process documentation, and standard operating procedures.
- Supported workforce lifecycle communications through Beacon and Braze platforms.
Manager
Grabbagreen Health Food
01.2015 - 08.2019
- Led recruiting, hiring, onboarding, scheduling, and development for team of 10+ employees, enhancing team cohesion and effectiveness.
- Conducted performance coaching and employee training, resolving conflicts to foster a supportive work environment.
- Maintained compliance with company policies, safety standards, and operational procedures.
- Developed staff schedules, monitored labor utilization, and supported workforce planning.
- Fostered a positive workplace culture focused on accountability, teamwork, and customer service.
- Supported employees in performance improvement and professional development initiatives, facilitating career growth and skill enhancement.
Lead Behavioral Health Technician
Alter Management
08.2019 - 08.2020
- Provided crisis intervention, conflict resolution, and de-escalation support.
- Partnered with multidisciplinary teams to uphold compliance and enhance quality of care.
- Developed training programs and mentored new staff on policies, procedures, and best practices.
- Facilitated employee and client well-being initiatives in fast-paced healthcare environment.
Separation & Retirement Specialist
United States Air Force
12.2008 - 01.2011
- Managed employee records, documentation, and compliance for onboarding/offboarding processes, ensuring adherence to regulations.
- Coordinated personnel processing and administrative support, enhancing efficiency for over 1,400 military members.
- Maintained accurate recordkeeping and ensured policy compliance to support workforce readiness.
- Maintained strict confidentiality while handling sensitive personnel information.
Skills
- Employee Onboarding
- Talent Acquisition Support
- Workforce Planning
- Performance evaluation
- HR Operations
- Training & Development
- Process Improvement
- Data Analysis
- KPI Reporting
- Microsoft Excel (Advanced)
- Tableau
- Data Visualization
- PowerPoint
- Process Documentation
- Policy Administration
- Stakeholder Communication
Personal Information
Title: Human Resources Operations Specialist | People Operations | Talent & Employee Experience
Timeline
Lead Behavioral Health Technician
Alter Management
08.2019 - 08.2020
Senior Analyst
Walmart Inc.
03.2019 - 05.2026
Manager
Grabbagreen Health Food
01.2015 - 08.2019
Separation & Retirement Specialist
United States Air Force
12.2008 - 01.2011