Amber Moreno
Milwaukee,US
Summary
Outstanding verbal and written communication skills, as well as a pleasant bedside manner.
Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Resident Advisor
Job Corps Center
Milwaukee, WI
03.2024 - Current
- Developed strong relationships with residents, fostering a supportive and inclusive living community.
- Created informative bulletin boards that provided relevant resources related to academics, mental health, and campus life opportunities for students'' personal growth.
- Facilitated roommate agreements at the beginning of each semester to set clear expectations for shared living spaces.
- Educated residents on university policies, promoting responsible behavior within the residence hall community.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Classroom Assistant
Jesus Loves Me Childcare
Milwaukee, WI
05.2024 - Current
- Supervised lunch periods and recess times, maintaining an orderly environment during breaks from academic workloads.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Collated and stapled packets of worksheets and other materials.
- Cleaned and organized art supplies and related materials.
- Aided teachers in evaluating assignments objectively through grading papers and providing constructive criticism on students'' work.
Assistant Teacher
Rising Stars Childcare
Milwaukee, WI
05.2023 - 03.2024
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
Patient Transporter
Aurora St Luke's Medical Center
Milwaukee, WI, US
10.2022 - 05.2023
- Worked with CNAs, nurses, and physicians to keep things stable during transport and make it as smooth as possible
- Maintained the confidentiality of patient data and conditions at all times to protect health information
- Made certain that all patients were properly identified by tagging them
- Used moveable beds, wheelchairs, and stretchers to transport patients to testing and treatment units, operating rooms, and other locations
- Helped patients get out of their beds, wheelchairs, stretchers, and medical transport vans
Resident Assistant
Heritage Elm Grove
Elm Grove, WI, US
04.2022 - 08.2022
- Changed the bed linens and made sure the residents were comfortable
- Helped disabled clients in any way I could to help them achieve independence and happiness
- Kept the patient area clean, safe, and well-organized
- Helped residents with their daily hygiene routines, such as dental and mouth care, bathing, and hair care
- Kept track of progress and documented any changes in the patient's health status, keeping the healthcare team informed
- Mediated and provided professional conflict resolution in a timely manner
- Assisted with room transfers, incident reports, and maintenance requests, among other administrative tasks
- Helped residents with their bowel and bladder movements
- Helped residents prepare for activities and social events
Housekeeper
Ascension Columbia St. Mary's Hospital
Milwaukee, WI, US
02.2021 - 04.2022
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture
- Accepted responsibility for all building keys, master keys, and access cards that had been assigned to me
- Used a cloth to dust picture frames and wall hangings
- Disinfected and mopped the bathrooms to keep the facilities sanitary and clean
- Changed the bed linens and gathered the soiled linens to be washed
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors
- Arranged for extra room bedding, linens, towels, and furniture to be provided to accommodate guests with special needs
- Provided deep cleaning services to clients who needed extra help with covid areas
Resident Assistant
Chai Point Senior Living
Milwaukee, WI
05.2017 - 12.2020
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Assisted residents in preparing for activity and social programs.
- Maintained clean, safe, and well-organized patient environment.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
Education
High School -
Career Youth Development
Milwaukee, WI01.2007
Skills
- Outstanding verbal and written communication skills
- Customer service
- Communication
- Direct patient care
- Residential support
- First-Aid knowledge
- Hospitality background
- Housekeeping
- Communication skills
- Decision making skills
- Bloodborne pathogen training
- Peer mediation
- Policy enforcement
- Behavior monitoring
- Role modeling
- Resident monitoring
- Resident supervision
Certification
- CPR
- First Aid
Timeline
Classroom Assistant
Jesus Loves Me Childcare
05.2024 - Current
Resident Advisor
Job Corps Center
03.2024 - Current
Assistant Teacher
Rising Stars Childcare
05.2023 - 03.2024
Patient Transporter
Aurora St Luke's Medical Center
10.2022 - 05.2023
Resident Assistant
Heritage Elm Grove
04.2022 - 08.2022
Housekeeper
Ascension Columbia St. Mary's Hospital
02.2021 - 04.2022
Resident Assistant
Chai Point Senior Living
05.2017 - 12.2020
High School -
Career Youth Development