Amber Morris

• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized stock

Cleaned theaters in between movies. Food handlers permit. Served food . Delivered food to guests. Worked in the bar.

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• Addressed customer concerns promptly, resulting in high satisfaction ratings from patrons attending events.
• Managed daily operations for smooth box office functioning, ensuring excellent customer service.
• Communicated with subscribers to exchange, upgrade, renew and purchase tickets.
• Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales.
• Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
• Assisted customers in choosing seats, guiding and recommending options via seating map.
• Greeted over 200 customers per day and determined best approach to provide optimal service.
• Created and maintained reports of sold tickets and payments received.
• Enhanced customer satisfaction by efficiently processing ticket transactions and promptly addressing inquiries.
• Adhered to company policies regarding refunds and exchanges, ensuring consistent application across all transactions.
• Ensured positive theater experiences for patrons, providing outstanding customer service in all interactions.
• Provided exceptional communication skills, fielding phone calls and responding to email inquiries from patrons.
• Assisted in maintaining a secure workplace, reporting any suspicious activity or security concerns to management promptly.
• Maintained a clean and organized workspace, promoting a professional atmosphere at the box office.
• Used POS system to enter orders, process payments and issue receipts.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Handled cash with high accuracy and took care to check bills for fraud.

Manicures and pedicures on clients.

Nail Art

Kept Supplies and Nail Salon clean and sanitary

Provided excellent customer service

• Provided manicures and pedicures for over 15 clients a day,
• Built up a client base