Amber Morris
Madison,PA
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
5
5
years of professional experience
Work History
Front Office Assistant
MedExpress
Greensburg, PA
11.2023 - Current
- Monitored customer accounts for overdue payments or discrepancies.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Managed multi-line phone system efficiently, ensuring timely communication with clients and staff.
- Assisted organizational efforts by filing, entering data and answering phones.
- Processed and filed paperwork, maintaining accurate and up-to-date records.
- Processed payments from customers using cash, credit cards or checks.
- Implemented office policies and procedures, ensuring compliance and efficiency.
- Updated office calendars with new appointments and accommodated last-minute schedule changes.
- Greeted and directed visitors, creating a welcoming office environment.
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Conducted data entry tasks with high accuracy, maintaining integrity of information.
Senior Center Manager
The Nutrition Group
Herminie , PA
12.2019 - 04.2022
- Monitored compliance with federal, state, and local regulations, maintaining operational standards.
- Developed and monitored key performance indicators to track center achievements and goals.
- Supervised the preparation of meals and ensured that they met nutritional requirements.
- Prepared monthly reports detailing operational data including budget expenses, client feedback surveys for review by executive team members or board members as appropriate.
- Established partnerships with local businesses to provide services to seniors in the community.
- Conducted competitive analysis to inform strategic planning and positioning.
- Monitored budgeting and financial management of the center.
- Prepared and maintained budgets, personnel records or training manuals.
- Handled administrative procedures to meet objectives set by boards of directors or senior management.
- Represented organizations in relations with governmental and media institutions.
- Participated in professional development activities such as seminars or conferences related to managing a senior center facility .
Education
High School Diploma -
Yough Senior High School
Herminie, PA06-2011
Skills
- Scheduling and calendar management
- Problem-solving skills
- Listening skills
- Schedule management
- Patient charting
- Medical terminology
- Document management
- Appointment setting
Timeline
Front Office Assistant
MedExpress
11.2023 - Current
Senior Center Manager
The Nutrition Group
12.2019 - 04.2022
High School Diploma -
Yough Senior High School
Similar Profiles
Sara LegumSara Legum
Account Executive at MedExpressAccount Executive at MedExpress
KLEOPATRA MILLBROOKKLEOPATRA MILLBROOK
Front Office Assistant at MedexpressFront Office Assistant at Medexpress
Jaimie CraigJaimie Craig
Registered Radiologic Technologist at MedExpressRegistered Radiologic Technologist at MedExpress
Tammy HallTammy Hall
Center Manager at MedExpressCenter Manager at MedExpress
Caleb CroweCaleb Crowe
Youth Music Volunteer at First Presbyterian Church of GreensburgYouth Music Volunteer at First Presbyterian Church of Greensburg